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Patient Financial Counselor - REI/Fertility - Bozeman

Billings Clinic

Bozeman, MT

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JOB DETAILS
SKILLS
Attorney, Billing, Collection Agency, Customer Support/Service, Educational Technology, Finance Software, Financial Management, Financial Planning, Financial Policies, Geography, Hospital, Insurance, Negotiation Skills, Nonprofit, Nursing, Pricing, Quality of Care, Recreation, Team Player, Treatment Plan
LOCATION
Bozeman, MT
POSTED
30+ days ago
You'll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet Recognition consecutively since 2006.And you'll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!You can make a difference here. About UsBillings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.Your BenefitsWe provide a comprehensive and competitive benefits package to all full- and part-time employees (minimum of 20 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the Employee Benefits Guide. Magnet: Commitment to Nursing ExcellenceBillings Clinic is proud to be recognized for nursing excellence as a Magnet -designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here to learn more!Pre-Employment RequirementsAll new employees must complete several pre-employment requirements prior to starting. Click here to learn more! Patient Financial Counselor - REI/Fertility - Bozeman PATIENT FINANCIAL SERVICES - 120.8855 (BILLINGS CLINIC BOZEMAN OB GYN) req11705Shift: DayEmployment Status: Full-Time (.75 or greater) Hours per Pay Period: 1.00 = 80 hours every two weeks (Non-Exempt) Starting Wage DOEThe Patient Financial Counselor - REI/Fertility serves as the primary financial contact for patients undergoing fertility evaluation and treatment. This role supports the financial integrity and interests of the REI/IVF department by ensuring patients understand insurance benefits, treatment costs and financial responsibilities prior to initiating care. Coordinate insurance benefit verification, performs financial counseling at the time of pre-registration and pre- certification. This position collaborates closely with clinical staff, revenue cycle teams, and patients to ensure all financial requirements are met prior to treatment start dates.Essential Job Functions * Performs customer service as the primary financial contact for REI/IVF program(s) patients regarding insurance coverage and financial responsibility by providing assistance to patient inquiries including account information, insurance billing issues (including pre-authorization or pre-certification), and quality of care issues as appropriate. * Conducts financial consultations for new and returning patients regarding fertility treatment pricing and plans and associated costs. Performs financial counseling for self pay, MVA, and commercial insurance patients with deductibles greater than established guidelines. * Provides clear explanation of financial policies, insurance benefits, and payment expectations ensuring the patient's understanding of the processes. * Presents available payment options including self-pay packages, payment plans, and third-party financing programs when appropriate. * Assists patients through financial application and approval processes when utilizing financing programs. * Participates, as needed, and within established guidelines, in negotiation of discounts with customers, including patients, attorney and collection agencies. * Confirms patient insurance eligibility and benefits related to fertility services. * Obtains required prior authorizations and precertification for applicable services prior to treatment initiation. * Coordinates with social workers, care navigators and case managers on an as needed basis regarding pre-certificApply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjU4OTcwLjEzMzQ4QGJpbGxpbmdzY2xpbmljb21wLmFwbGl0cmFrLmNvbQ

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Billings Clinic