Patient Financial Coordinator

In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. Under general supervision, submits all prior authorizations and appropriate documentation required by specialty pharmacies and insurance companies for patients on defined medications.

Hourly Wage Estimate: $19.88 - $27.84 / hour
Learn more about the benefits offered for this job.

The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below: Patient Financial Coordinator 

Job Summary and Qualifications

Under general supervision, submits all prior authorizations and appropriate documentation required by specialty pharmacies and insurance companies for patients on defined medications. Ensures follow-up is conducted until approval is received and patient is notified. Under direction of a physician, sends prescriptions to pharmacies. Assists with patient assistance forms for patients with financial needs such as high copays or financial hardship. Updates information in patient medical record (EMR) with approval or declination information; follows up with primary physician as to status and/or issues with prior authorizations. Coordinates with physician or advanced practice provider for scheduling of peer to peer requests for denied services. Coordinates with physician, advanced practice provider, or Nurse Coordinator to obtain letters of medical necessary to appeal denied services. Performs other duties as assigned.

What qualifications you will need:

• College degree in business or health care field preferred.
•  Experience: Two years experience in medical record coding and financial counseling
• Excellent understanding of medical terminology. 
• Knowledge of Word and Excel required.
• Strong organizational and critical thinking skills. 
• Able to communicate effectively with patients, families, physicians, and other health care team members. 
• Able to function as a part of a multidisciplinary team to ensure quality patient care

Benefits

HCA HealthONE Presbyterian St. Luke's, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Sarah Cannon is the Cancer Institute of HCA Healthcare. We offer integrated cancer services with easy access to cutting-edge therapies for communities across the United States and United Kingdom. Sarah Cannon's cancer programs include individualized patient navigation. Our nurses are oncology-trained. More than 1,200 stem cell transplants are performed yearly within the Sarah Cannon Blood Cancer Network.

Through its services, Sarah Cannon provides state-of-the-art cancer care for hundreds of thousands of patients. Our cancer experts are collaborating and sharing best practices. We address every aspect of the cancer journey, from screening and diagnosis through treatment and survivorship.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you find this opportunity compelling, we encourage you to apply for our Patient Financial Coordinator opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.