Patient Experience Coordinator 1

Join our mission to provide patient-centered healthcare that is accessible and affordable for all.

Pay Range: $16-$17 per hour

Position Summary

A Patient Experience Coordinator at the Healthy Community Health Center is a vital part of providing patient-centered healthcare that is accessible and affordable for all. Our Patient Experience Coordinators are part of a friendly and energetic team of professionals who support the health center in achieving patient centered medical care. The Patient Experience Coordinator is crafts a patients first impression through the phone or upon arriving at the health center.

Responsibilities

• Answering phones, locating and organizing patient records, and working collaboratively with all departments within the Health Center.
• Maintaining patient demographics and insurance records.
• Answering preliminary non-medical questions for patients.
• Organizing clinic calendars.
• Check in patients.
• Verifying demographics, insurance and sliding scale eligibility.
• Serving as a liaison between medical professionals and patients.
• Prepare the patients to have a successful interaction with the Health Center.
• Other responsibilities as assigned.