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RAYUS Radiology is looking for a Patient Coordinator to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Patient Coordinator, you will provides services to patients and referring professionals by greeting customers, registering patients and scheduling/authorizing appointments.
This is a full-time position working 40 hours per week. Shifts are from 8:30am-5:00pm.
ESSENTIAL DUTIES AND RESPONSIBLITIES:
(60%) Scheduling & Insurance
- Schedules patient examinations according to existing company policy
- Arranges transportation and hotel accommodations for patients when appropriate
- Communicates to team any scheduling changes in order to ensure highest patient satisfaction
- Pre-certifies/Authorizes all exams with patient's insurance company as required
- Verifies medical necessity on all exams as required
- Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following company guidelines
- Facilitates follow up contact with patients for scheduling future appointments etc. as appropriate
(35%) Registration
- Greets and checks-in patients scheduled for Vascular services; registers demographic information and process payment plans and copays with patients
- Answers phones and handles calls in a professional and timely manner
- Maintains positive interactions at all times with patients, referring offices and staff
- Supports Vascular team in order to ensure highest patient satisfaction
- Acts as liaison between team and the patients waiting for exams
- Maintains front office lobby area by straightening magazines, organizing coffee supplies, and assisting with general office clean up
- Maintains the supply of patient information sheets
(5%) Performs other duties as assigned