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Patient & Community Clinical Educator (PaCE) - ILD - New England (South)

Boehringer Ingelheim

Hartford, CT

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JOB DETAILS
SALARY
$115,000–$181,000 Per Year
SKILLS
Adverse Events, Analysis Skills, Biotech and Pharmaceutical, Business Intelligence, Business Skills, Case Management, Clinical Competency, Clinical Data, Clinical Medicine, Clinical Support, Communication Skills, Community Support, Compensation Analysis, Compensation and Benefits, Corporate Policies, Cross-Functional, Customer Support/Service, Digital Media, Disease, Disease Prevention and Control, Disease Treatment, Driver's License, Environmental Protection Agency (EPA), Event Management, FDA (Food and Drug Administration), Geography, Healthcare, Healthcare Providers, Leadership, Marketing, Medical Affairs, Medications, Microsoft Excel, Microsoft Outlook, Microsoft Word, Needs Assessment, Nursing, OSHA, Patient Care, Patient Education, Pharmaceutical Sales, Pharmacy, Prescription Drugs, Primary Care, Product Programs, Product Support, Product/Service Launch, Regulations, Safety/Work Safety, Sales Training, Training/Teaching, United States Drug Enforcement Agency (DEA), Willing to Travel
LOCATION
Hartford, CT
POSTED
30+ days ago
Description


As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development, and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in several ways to foster a healthy working environment, meaningful work, mobility, networking, and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.


The Patient & Community Clinical Educator – (PaCE) is responsible for providing ILD Therapeutic Area(s) (TA) disease state and product education and training to internal and external customers. This may include prescribing and non-prescribing healthcare stakeholders, patients, care partners, consumers, community organizations, and advocacy partners. The incumbent works closely with all functions of the Patient Excellence unit, especially with Access Solutions and Hub partners, to enhance the overall customer and patient experience. This role may engage with marketplace stakeholders prior to, at the time of launch and after product approval. This position will also support the design and development of TA educational resources, including disease state and management tools, healthcare provider resources, patient, care partner, community advocates, and consumer education materials and product programming.


The Patient & Community Clinical Educator – (PaCE) demonstrates expert knowledge of TA disease state, treatment guidelines, product, supportive care, adverse event management and the marketplace. The incumbent may develop rapport with TA HCP’s, Advanced Practice Providers and support staff. This role may identify and collaborate with local, regional, and national professional societies and organizations to enhance collaborative partnerships and may serve as an educational resource to promote disease awareness and advocacy. The incumbent may also provide disease state and product education, including regular clinical and resource updates to Specialty Pharmacy partners as well as Hub personnel. The position holder may provide case management support (assessing, planning, implementing and monitoring the support provided to patients throughout their therapeutic journey) this can include disease state and product education.


Duties & Responsibilities


+ Increases disease state and product knowledge to a variety of ILD marketplace stakeholders, which may include patients, HCPs (both prescribing and non-prescribing healthcare stakeholders), Advanced Practice Clinicians, the multi-disciplinary clinical team, non-traditional clinical support teams., extended support staff and community organizations.

+ Plays a critical role in the support of marketplace stakeholders by educating on the complexities of treatment and potential for adverse events.

+ Participates in customer engagements which may occur prior to, during and post product launch.

+ Possessing expert knowledge, may support the design of tools and resources that enhance clinical management of ILD patients, as appropriate.

+ Serves as an integrated educational resource for multidisciplinary support staff team members, and as a result, optimizes the delivery of holistic patient support in both academic and community settings.

+ Through education, will support safe and responsible utilization of therapy as prescribed by the healthcare team.

+ Educates patients and care partners using approved resources tailored to their unique needs and experiences.

+ Offers educational support for prescribed medications and ongoing assistance to support patient engagement and therapy and connection to appropriate support services.

+ Provides a compassionate, patient-centered, and empathetic experience virtually, at home, or in healthcare office settings.

+ Identifies individual needs of patients and care partners, serving as a continuous resource for education, case management, and relevant resources throughout the treatment journey.

+ May serve as an ongoing source of continuing education and support for internal partners and external customers.

+ May aid Boehringer Ingelheim ILD training leads, marketing partners and leadership in designing, developing and conducting appropriate product and marketplace training.

+ May assist in the identification, design, development, and delivery of ILD clinical educational programming, inclusive of slide kits, workbooks, and electronic media, and supports the review and approval process.

+ Provides key insights and is a leader in the development and facilitation of educational resources on TA disease state and BI products.

+ Performs all company business in accordance with all regulations (e.g., EEO, FDA, DEA, OSHA, PDMA, EPA, PhRMA, etc.) and company policy and procedures.

+ Immediately reports noted/observed violations to management.

+ Demonstrates high ethical and professional standards with all business contacts to maintain BIPI's excellent reputation within the medical and pharmaceutical community


Requirements


+ Bachelor’s degree required in Nursing or equivalent health care discipline such as Pharmacy. Graduate degree, such as NP or PA degree is a plus.

+ Active clinical license required.

+ A minimum of 3 or more years of successful combined clinical experience and/or pharmaceutical sales, clinical and/or community educator, or medical affairs experience (primary care, specialty care, institutional). Background in ILD, high- touch/complicated and rare/orphan disease states is preferred.

+ A minimum of 2 years experience in therapeutic area is required.

+ Excellent communications, objective setting, and influencing skills

+ Ability to travel in the US including overnight travel, approximately 50% (or more), depending on geography.

+ Valid Driver’s License and acceptable driving record

+ Proficiency in Excel, Word, Outlook, and other relevant applications

+ Success operating within a matrixed setting and rapidly changing environment

+ Business acumen, Analytical skills, Learning and Adaptability

+ Demonstrated experience interpreting clinical data.

+ To be considered for this position, candidates must reside within the territory of the position.


Eligibility Requirements :


+ Must be legally authorized to work in the United States without restriction.

+ Must be willing to take a drug test and post-offer physical (if required).

+ Must be 18 years of age or older.


Compensation Data:


The base salary range for this position is $115,000 to $181,000. The position may be eligible for a role specific discretionary bonus, relocation, and/or other compensation elements. We continuously review market data and may adjust salary ranges as needed in the future. Actual compensation will be based on job-related factors such as skills, experience, and qualifications, and other factors permitted by law. For an overview of our benefits please click here. (https://www.boehringer-ingelheim.com/us/careers/explore-our-company/benefits-rewards)
All qualified applicants will receive consideration for employment without regard to a person’s actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.

About the Company

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Boehringer Ingelheim