Patient Care Technician

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Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Job Summary

Michigan Medicine is seeking a dedicated Patient Care Technician to support our Occupational Health Services team. In this role, you will provide essential fit testing and training for N95 respirators and Powered Air Purifying Respirator (PAPR) hoods, ensuring the safety and compliance of Michigan Medicine employees. This position requires excellent interpersonal skills, attention to detail, and a commitment to outstanding customer service in a fast-paced clinical setting.

Responsibilities*

• Utilizes training received to perform qualitative and/or quantitative Fit Testing.
• Prepares testing area and test solutions for the Fit Testing Clinic.
• Tests and trains employees on the proper fit, use and care for N95 respirators, PAPR hoods and other respiratory products as appropriate and defined by policy.
• Recognizes an invalid or failed test and then ensures alternative mask fitting or proper PAPR training.
• Ensures the medical questionnaire is completed in Enterprise Health and approved by a provider prior to completion of the fit test.
• Completes appropriate electronic documentation and paperwork supporting compliance with the Fit Testing program.
• Provides PPE training to employees as needed
• Assist with coordinating offsite fit testing locations, scheduling, communication, and staff assignment.
• Checks employees in and out using a web-based electronic medical record system, completing paperwork and documentation where required.
• Provide materials and training for new staff members and oversee progress.
• Maintain Occupational Health respirator email box by reading, responding, and forwarding as appropriate.
• Under the direction of the OHS clinic manager, maintain and report the daily and monthly fit testing numbers.
• Provide fit testing reports to leaders throughout Michigan Medicine
• Assist in managing patient flow to ensure all employees receive timely care.
• Always provide outstanding customer service.
• Performs data entry as needed.
• Responds to employee questions and research training information as needed.
• Complies with all Michigan Medicine/UMHS policies and procedure related to the Fit Testing program.
• Perform delegated clinical or laboratory procedures.
• Monitor, set up and maintain the operations of clinical equipment including audio, pulmonary function testing, Porta Count and Clinitek urinalysis equipment as needed or directed by a manager.
• May monitor patient status, record and document vital signs as needed or directed by a manager.
• Stock and maintain inventory of specialized areas.
• May transport patients to and from designated locations.
• May assist with admitting and discharge procedures.
• May administer medications.
• Process patient care orders using the electronic ordering system may be required in certain areas.
• Perform other related duties as assigned.

Other Related Duties:

• Complies with all University of Michigan, Michigan Medicine/UMHS and departmental policies, procedures, standards and expectations.
• Supports the department's commitment to continuous improvement activities and principles through positive and respectful contribution in all problem-solving and change processes.
• Performs other duties as assigned.

Required Qualifications*

• Graduation from high school or an equivalent combination of education and experience.
• Demonstrates a high standard of personal and professional conduct; possesses excellent customer service, interpersonal, and written and oral communication skills; and demonstrates ability to interact with all populations.

Desired Qualifications*

• Reasonable knowledge of methods, materials and equipment used in laboratory and/or patient care activities

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Work Schedule

Full time

8:30 AM - 5:00 PM

Monday-Friday

Work Locations

This position supports Occupational Health Services- Med Inn

Additional Information

Physical Requirements:

The employee will be able to perform the assigned duties and responsibilities with or without reasonable accommodations: ability to stand for long periods of time, ability to perform repetitive motion (squeezing the bulb, manual nebulizer), ability to work in a sedentary position for long periods of time, ability to communicate/ exchange information, fine motor coordination/dexterity necessary for keyboarding or typing, and may require reaching, bending, twisting, stooping, moving about, lifting of up to 50 pounds, etc., with or without the use of assistive/adaptive devices.

OCCUPATIONAL HAZARD INFORMATION:

Staff members may have routine exposure to all chemical inventory, inclusive of hazardous materials, including but not limited to the office, hospital and clinics. Chemical inventory reference materials are available to all staff in the form of hard copy and on-line Material Safety Data Sheets.

Staff may carry out assignments at the hospital, clinics, campus departments and the OHS clinic. Staff may drive their personal vehicle and/or walk on uneven surfaces to these various work site locations in all weather conditions on a regular basis.

This description is intended to indicate the kinds of tasks and levels of work and/or difficulty that will be required of positions given this title and shall not be construed as declaring what the specific duties and responsibility of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of employees under their supervision.

The employee acknowledges understanding of the job description for the role assigned, with performance assessed annually and specific competencies assessed via Corner Stone and other documents as indicated.

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the Service Employees International Union (SEIU), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.