Administrative Skills, Billing, Calendar Management, Customer Support/Service, Data Entry, Dentistry, Financial Management, HIPAA (Health Insurance Portability and Accountability Act), Healthcare Administration, Maintain Compliance, Medical Records, Medical Treatment, Multitasking, Patient Care, Patient Education, Records Management, Request for Information (RFI), Treatment Plan
LOCATION
Lebanon, New Hampshire
POSTED
23 days ago
Overview:
This is Full-Time Patient Care Representative role.
42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest – employees who share our vision and culture.
Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care.
Responsibilities:
Interact with patients in a positive professional manner via telephone and in person
Schedule and confirm appointments
Review and educate patients on treatment plans and financial responsibilities
Accurately confirm insurance benefits, communicate and collect patient payment obligations.
Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
Respond to and reply to requests for information
Maintain strict compliance to HIPPA and patient privacy