Patient Care Representative II

Department

Heart Valve Clinic_HVI

Job Summary

The Patient Care Representative II serves as a liaison between patients and their families to ensure services provided are correct based on identified patient care orders, as well as, working closely with hospital staff to ensure support services address the needs of, and overall coordination of care for the patient is completed to ensure patient safety and satisfaction requirements are met.

Required Qualifications

• Require an associate degree; relevant administrative work experience can be substituted on a year-for-year basis in lieu of the required degree.
• Require a minimum of three (3) years of administrative work experience preferably in a hospital or outpatient healthcare setting.

Preferred Qualifications

• Prefer demonstrated effective written and verbal communication skills.
• Prefer demonstrated ability to effectively use commonly known computer applications such as Microsoft Office.
• Prefer demonstrated basic understanding of medical terminology.
• Prefer demonstrated ability to perform public speaking when needed.
• Prefer demonstrated ability to work independently without direct supervision.
• Prefer demonstrated ability to establish and maintain effective working relationships.

Mandatory Education

Preferred Education

Required License and Certs

Preferred License and Certs

Employment Screening Requirements

As part of Sarasota Memorial Health Care System's commitment to keeping people safe, all individuals providing care to vulnerable populations are required to undergo background screening through The Florida Care Provider Background Screening Clearinghouse. https://info.flclearinghouse.com/