Essential Duties & Responsibilities: - Schedule and maintain client's ongoing staffing requirements
- Responsible for scheduling caregivers for all open cases, call-outs, vacation coverage, etc.
- Create, update and distribute monthly Client schedules to all caregivers.
- Ensure client's schedules are covered, at all times, and accurately documented in HR/Scheduling system.
- Build honest, sustainable relationships with clients, caregivers and office staff.
- Ability to manage a high volume of incoming calls, while placing several outgoing calls to staff open client shifts, on a timely basis.
On-Call Coverage: - Responsible for On-Call
- While on On-Call duty, you are responsible for scheduling caregivers to work any call-out shifts.
- Responsible for assisting clients with any issues that arise while you're on-call, and reporting critical issues to Agency management immediately.
Caregiver Responsibility : - Your position may require you to fill in for caregivers in emergency situations.
Office Support Responsibilities: - Maintain and update caregiver's personnel records.
- Provide administrative support for all functions of the agency, including, but not limited to, filing, copying, faxing, etc.
- Assist HR Manager with ongoing recruiting by scheduling interviews, maintaining orientation and new hire materials, following up with new hires regarding missing documentation, etc.
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