Patient Care Coordinator - Scheduler

Etairos Health Inc

tampa, FL

JOB DETAILS
SKILLS
Call Centers, Communication Skills, Customer Support/Service, Email Technology, Healthcare, Home Care, Insurance, Maintain Compliance, Multilingual, Nursing Management, On Call, Organizational Skills, Patient Care, Problem Solving Skills, Record Keeping, Regulatory Compliance, Schedule Development, Service Delivery, Spanish Language
LOCATION
tampa, FL
POSTED
30+ days ago

? Now Hiring: Patient Care Coordinator (Scheduler) | Tampa, FL | Full-Time ?

Join a Mission-Driven Team That's Changing Lives\u2014One Call at a Time

About Etairos Health

Etairos Health is a locally owned and rapidly growing home health agency dedicated to providing compassionate, high-quality care to seniors in the comfort of their homes. We believe in making a meaningful difference\u2014every single day. If you're looking for a career where your work truly matters, you've found the right place.

Why You'll Love Working Here:

Make a real impact in your community

Be part of a supportive, high-energy team

Enjoy opportunities for growth and advancement

Flexible work options based on performance

Competitive pay and benefits

Your Role: Patient Care Coordinator (Scheduler)

As a Patient Care Coordinator, you'll be the heartbeat of our operations\u2014connecting caregivers with clients and ensuring seamless service delivery. You'll thrive in a fast-paced, contact center-style environment where every call is an opportunity to help someone in need.

What You'll Do

  • Coordinate care by scheduling caregivers for new and ongoing cases

  • Communicate with clients, families, and field staff via phone, email, and scheduling systems

  • Process referrals from private pay, insurance, and agency partners

  • Support caregivers with orientation and case preparation

  • Collaborate with nursing supervisors for assessments and care planning

  • Maintain accurate records and ensure compliance with health regulations

  • Problem-solve and manage escalations with empathy and professionalism

  • Participate in on-call rotation for after-hours support

  • Help manage open shifts and ensure coverage across all regions

What We're Looking For

  • Experience in home health scheduling or call center coordination preferred

  • Strong multitasking and organizational skills

  • Excellent communication and customer service abilities

  • Tech-savvy with solid data entry skills

  • Bilingual (Spanish) is a plus

  • Availability for evenings/weekends on a rotating basis

  • A compassionate, team-oriented mindset

Bonus Points If You:

  • Love solving puzzles and finding creative solutions

  • Stay calm under pressure and thrive in busy environments

  • Want to grow your career in healthcare operations

Ready to Join Us?

If you're passionate about helping others and want to be part of a team that values your contributions, we'd love to hear from you. Apply today and become part of the Etairos family\u2014where your work truly matters.

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About the Company

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Etairos Health Inc