Calendar Management, Chronic Disease, Clinical Support, Communication Skills, Customer Support/Service, Electronic Medical Records, Healthcare, Healthcare Providers, Interpersonal Skills, Medical Assistance, Medical Billing, Medical Coding, Medical Office Administration, Medical Records, Nursing, Organizational Skills, Orthopedics, Patient Assessment, Patient Care, Patient Confidentiality, Patient Rights, Pharmacy, Physical Demands, Record Keeping, Service Delivery, Social Work, Team Player, Telephone Skills, Time Management, Willing to Travel, Wound Care
LOCATION
Orange City, California
POSTED
18 days ago
ABOUT US A Specialty Path to Good Health
Upperline Health is the nation’s largest provider dedicated to lower extremity, wound and vascular care. Founded in 2017 with the ambitious goal of changing specialty care,â¯Upperline Health delivers a more efficient path for patients to receive consistent and effective treatment for chronic illnesses.â¯
Triage is temporary.⯠Treatment is transformative.
Upperline Health providers coordinate patients’ care among a team of physician specialists, nurse practitioners, care navigators, nutritionists, social workers, and pharmacists for integrated treatment that addresses patients’ immediate and long-term health needs. We put patients at the center of value-based care.
WHY JOIN OUR TEAM? • Competitive compensation • Generous comprehensive benefit options include medical, dental, vision, 401K and PTO⯠• Work life balance – regular weekday clinic hours • Supportive interdisciplinary team
About the Patient Care Coordinator Role Upperline Health is seeking an energetic, compassionate, driven Patient Care Coordinator to assist our physicians in delivering complex health services in the clinic setting. This person will primarily work in our Orange, CA clinic. The Patient Care Coordinator will be responsible for medical front desk receptionist duties including greeting patients in a friendly manner, and ensuring patients are accurately checked in and prepared for their appointments in a timely manner.
Patient Care Coordinator Responsibilities:
Responsible for front desk receptionist duties, including answering phone calls, greeting patients, obtaining required patient information, and ensuring that the entrance area is clean and organized
Assist patients with scheduling appointments
Maintain on-time appointment schedules by notifying physicians when patients arrive
Retrieve and file patient records as needed
Collect payment from patients
Maintain accurate patient records by updating patient’s information and scanning documents into EMR as needed
Responsible for office supply inventory, including checking, ordering and stocking supplies
Protect patient rights by maintaining confidentiality of patient records
Contribute to team effort by assisting with additional duties and when support is requested
Travel to surrounding area clinics to provide support if neededâ¯
Other related duties as deemed necessary by Upperline Health
Patient Care Coordinator Qualifications:
Experience as a front-office receptionist or assisting in an office or healthcare clinic or in customer service
Prior experience working in a podiatric or orthopedic practice is preferred
Medical billing and coding experience is highly preferred
Experience working in an EMR; athenahealth is preferred
Must be an effective communicator with excellent grammar and interpersonal skills
Ability to thrive in a fast-paced, collaborative environment is required
Exceptional customer service skills
Reliable transportation is required
Physical Demands and Working Conditions:
Day-to-day work includes desk computer work and direct patient interaction, facility staff and physicians
Position may have extended periods of standing and to lift more than 5 lbs
The work environment is characteristic of a health care facility with air temperature control and moderate noise level