Patient Care Coordinator

As a Patient Care Coordinator, you will play an instrumental role in greeting & supporting our patients during registration, ensuring comprehensive patient documentation & verifying & explaining insurance coverage, patient responsibility, policies and procedures. Urgent Care Clinics provide treatment for the non-life-threatening illnesses and injuries and in such cases, it is more efficient to use an urgent care clinic than an ER in terms of both money and time.

Company Overview:

Urgent Care Clinic is hiring Medical Assistants in Brooklyn and Queens. Urgent Care Clinics provide treatment for the non-life-threatening illnesses and injuries and in such cases, it is more efficient to use an urgent care clinic than an ER in terms of both money and time.

Position Overview:

Patient Care Coordinators prove to be a vital part of our team in being the first friendly face our patients see when they visit us! As a Patient Care Coordinator, you will play an instrumental role in greeting & supporting our patients during registration, ensuring comprehensive patient documentation & verifying & explaining insurance coverage, patient responsibility, policies and procedures.

Key Responsibilities:

• Greeting & guiding patients
• Addressing phone calls
• Registering patients in our electronic medical records system
• Scanning & updating electronic medical records
• Processing & verifying insurance coverage / collecting patient responsibility
• Explaining ModernMD’s services & processing, addressing questions as needed
• Performing follow up calls, as assigned

Requirements:

• High School Diploma or GED required.
• Flu Vaccine, Proof of Covid Vaccination Card, and Basic Life Support (BLS)
• Minimum of one (1) years’ experience working in a healthcare setting, preferably in urgent care.
• Excellent interpersonal, communication, and diplomacy skills – team player who takes initiative and maintains a professional demeanor across all interactions.
• Strong attention to detail while maintaining a high level of organization.
• Strong knowledge of all technical skills associated with certification and job function.
• Ability to work effectively with multiple managers and key stakeholders in a fast-paced environment.
• Fluency in Spanish, Bengali, Arabic, Creole, French, or Hindi, a plus

Pay Range: USD $20.00 - USD $23.00 /Hr.