Overview:
We are seeking a motivated and detail-oriented Patient Care Coordinator to join our team! This role is a key part of our front office, where you will help patients understand their treatment options, coordinate care, and support the office with receptionist and insurance tasks.
Schedule
- Full-time
- Monday through Thursday
- Hours vary
What We Offer
- $16-25 per hour, based on experience
- Bonus opportunities
- Medical, dental, vision, and life insurance
- PTO and paid holidays
- 401(k) options
- Supportive, team-oriented environment
Responsibilities
- Answer incoming calls and assist patients with questions and concerns
- Schedule, reschedule, and confirm patient appointments
- Verify insurance eligibility, coverage, and benefits prior to appointments
- Update patient demographics, insurance information, and medical records
- Communicate appointment instructions, reminders, and follow-up information
- Coordinate with insurance companies and healthcare providers as needed
- Maintain patient confidentiality and comply with HIPAA regulations
- Provide professional, courteous, and compassionate customer service
- Assist with administrative tasks to ensure smooth daily office operations
Qualifications
- 1+ years of previous dental office, healthcare, or customer service is highly preferred
If you are a team player who enjoys helping patients feel comfortable and confident in their care, we would love to hear from you!
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