Seeking Patient Care Coordinator for our Grand Island Office
Join a team where patient experience comes first.
We’re seeking a friendly, organized, and detail-oriented professional to manage front desk operations and create a welcoming, efficient experience for every patient.
Key Responsibilities
- Greet patients and manage front desk flow (in-person + phone)
- Schedule and register patients in EMR
- Verify insurance and obtain authorizations
- Collect payments and maintain accurate records
- Coordinate schedules and support clinical staff
- Manage documentation (referrals, Plans of Care, re-evals)
Qualifications
- Medical front desk experience preferred
- Knowledge of insurance verification/authorizations
- EMR experience
- Strong communication and multitasking skills
At Trilogy, we're more than a physical therapy practice. We're a collaborative healthcare organization dedicated to Improving the health of our communities.
Serving Western New York, we bring together outpatient physical therapy, school-based PT and OT services, and medically oriented fitness programs.
We believe our greatest strength is our people. Through a culture of teamwork, trust, and professional growth, we empower our team members to make an impact, explore new opportunities, and build rewarding careers.