Patient AR Collections Specialist

POSITION SUMMARY:The AR Collections Specialist is responsible for working all outstanding patient A/R accounts; processing and mailing patient statements and collection letters, setting up patient payment arrangements, posting patient payments and answering patient billing questions SUMMARY OF DUTIES: Work all outstanding patient A/RSend patient statements and collection lettersMake follow up phone calls to patientsSet up payment arrangementsPost patient payments to practice management systemBalances batches and runs transaction reportsRecords batch totals on payment receipt spreadsheetAble to post high volume transactions consistently and accuratelyCalculate the precise patient responsibility portioned to be billedIdentify over-payments and process refunds and recoups to both insurance companies and patientsRespond to patient billing questions timelySecure patients' demographics and medical information by using great discretion and ensuring all procedures are in sync with HIPAA compliance and regulation. Patient Accounts Receivable Collections Specialist At Olympic Sports & Spine (OSS), we promote a quality work setting, and we are known for our fun and energetic work environment and for valuing our employees.

Patient Accounts Receivable Collections Specialist  At Olympic Sports & Spine (OSS), we promote a quality work setting, and we are known for our fun and energetic work environment and for valuing our employees. Our clinics and offices are fun; and full of supportive colleagues who all share an interest in creating the best possible place to work. Learn more at www.osstherapy.com.  POSITION SUMMARY:The AR Collections Specialist is responsible for working all outstanding patient A/R accounts; processing and mailing patient statements and collection letters, setting up patient payment arrangements, posting patient payments and answering patient billing questions SUMMARY OF DUTIES: Work all outstanding patient A/RSend patient statements and collection lettersMake follow up phone calls to patientsSet up payment arrangementsPost patient payments to practice management systemBalances batches and runs transaction reportsRecords batch totals on payment receipt spreadsheetAble to post high volume transactions consistently and accuratelyCalculate the precise patient responsibility portioned to be billedIdentify over-payments and process refunds and recoups to both insurance companies and patientsRespond to patient billing questions timelySecure patients' demographics and medical information by using great discretion and ensuring all procedures are in sync with HIPAA compliance and regulation.Maintains professional knowledge regarding medical billing and coding procedures, insurance carriers, federal programs, etc.Performs other duties as neededParticipates in educational activities and attends monthly staff meetings. KNOWLEDGE, SKILLS, AND ABILITIES:Knowledge of medical billing/collection practices.Knowledge of computer programs.Be proficient with MS Office (Word, Excel, Outlook) and have experience working in multiple billing software systems.§ Knowledge of business office procedures.Knowledge of basic medical coding and third-party operating procedures and practices.Ability to operate a computer and basic office equipment.Ability to operate a multi-line telephone system.Skill in answering a telephone in a pleasant and helpful manner.Ability to read, understand and follow oral and written instructions.Ability to establish and maintain effective working relationships with patients, employees and the public.Must be well organized and detail-oriented. REQUIRED EXPERIENCE: Minimum High School graduation or equivalent AND three years of experience in a medical billing position related to patient collections OR Equivalent education/experience. BENEFITS: Check out our benefits page for more information about our Benefits and Rewards. https://www.osstherapy.com/employee-benefitsMatching 401(k) Health InsuranceDental and Vision InsuranceAdvancement opportunitiesCompany-wide celebrations and events!SCHEDULE:Monday - Friday (no weekends) from 8 am to 5 pm. #ADMIN-CORP

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