| Location | Greenbrae, CA |
| Salary | $30–$31 |
Location: Greenbrae, CA 94904
Job Type: Contract 13 Weeks
Pay Rate: Up to $31/hour
Schedule: Day Shift, 4 10-hour shifts per week
Shift Start Times: 5:30 AM or 9:00 AM (variable)
Guaranteed Hours: 36 hours per week
Previous Epic experience and current BLS certification are required.
Required QualificationsAt least 1 year of relevant administrative, receptionist, or customer service experience.
Previous hands-on experience using Epic is required.
Current Basic Life Support (BLS) certification required.
Experience with Microsoft Teams and Outlook.
PassagePoint experience preferred; training may be available.
Professional demeanor and the ability to interact effectively with patients, visitors, and hospital staff.
Ability to work variable day-shift start times, including 5:30 AM or 9:00 AM.
Availability to work required holidays.
Serve as the initial point of contact for patients, visitors, and guests.
Welcome and greet patients and visitors in a courteous and professional manner.
Provide directions and wayfinding assistance throughout the facility.
Issue visitor badges and assist with visitor access procedures.
Answer routine questions and provide accurate information.
Respond to inquiries and direct individuals to the appropriate departments.
Use Microsoft Teams, Outlook, Epic, and PassagePoint to support daily operations.
Maintain a positive, helpful, and patient-focused environment.