Position Summary
The supervisor of patient accounts provides assistance with overseeing, coordinating, and managing the daily operations related to the billing and collection of third-party accounts. Compiles and analyzes statistical data to measure and explain staff performance, accounts receivables, and progress towards financial targets. Identifies trends and recommends process improvements to enhance workflows, expand staff training and skills, advance productivity, and meet department goals. Provides technical guidance and assistance to the Revenue Cycle staff on complex billing, payment, and/ or follow up activities
Education & Experience Requirements
High School Graduate or GED required. Graduate of an accredited College with an Associate Degree in Business, Healthcare Administration or Accounting preferred
Minimum of three years of previous experience in patient accounts
Knowledge of hospital billing and reimbursement of insurance as well as third-party billing
Ability to use basic office equipment and knowledge of CTR computer terminals
Medical terminology helpful but not mandatory