Patient Accounts/Certified Application Counselor

    Highlights

    Job Overview:  Functions as a member of the management team and provides direct supervision to the billing staff. Duties include management, record keeping, coding, patient and insurance billing, telephone duties, scheduling appointments, typing, computer operation, assisting with month end close, copying and miscellaneous business office related functions, and other duties as assigned. The Director of Operations (DOO) leads the vision of Bullhook Community Health Center (BCHC) with oversight and support to department managers and coordinators to ensure goals and objectives are met.  In partnership with the CEO, CBHO and CFO, the DOO explores and implements opportunities to expand services to reach a wider patient population.Â

    Numbers & Facts

    LocationHavre, MT

    Description

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    (406) 395-4305Mâ€"F, 7am â€" 6pmAfter Hours (406) 395-4305

    • Careers
    • About Us

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    Bullhook Community Health Center

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    For Anyone For EVERYONE

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    • Our Services

    • Medical

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    • Behavioral Health

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    • Our Services
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    Careers

    Find Your Rewarding Career in the Heart of Montana

    Bullhook Community Health Center provides high quality, compassionate care for all people in our community and region. If you are passionate about helping people, we would like to talk to you. Fill in the contact information below and attach your resume to apply!

    Apply Today!

    Name *

    Email *

    Job(s) applying for *

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    Staff Dentist

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    Position Summary:Â A full time, exempt position responsible for providing oral health services, preventive and dental care in a community health center setting to all age groups. Care is provided in accordance with State of Montana licensure and professional scope of practice. Applies diagnostic and therapeutic dental services to Bullhook Community Health Center patients while making reasonable and sound assessments and treatment plans within the scope of the Community Health Center dental program. Works as part of a primary care team with Health Center staff, providers, and other community dental care providers.

    See Full Description

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    Registered Dental Hygienist

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    Job Overview:  Responsible for the direct provision of oral hygiene and appropriate preventive services to dental patients of the center. The Registered Dental Hygienist will also be responsible for providing appropriate oral health information to individuals and groups. Bullhook CHC is a National Health Service Corp Provider designated site.

    See full job description

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    Patient Account Manager

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    Job Overview:  Functions as a member of the management team and provides direct supervision to the billing staff. Duties include management, record keeping, coding, patient and insurance billing, telephone duties, scheduling appointments, typing, computer operation, assisting with month end close, copying and miscellaneous business office related functions, and other duties as assigned.

    Full Job Description

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    Registered Nurse

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    Job Overview:  Responsible for providing direct nursing care by applying nursing knowledge and skills and for ensuring the safety and comfort of patients and families according to legal, organizational, and professional standards. Treatment, diagnostic, and preventative procedures carried out under medical personnel within the Montana Standards of Nursing Practice Laws. Appraise individual and family needs, provide health counseling, arrange referrals, encourage compliance and conduct follow-up or monitoring of care plans. Assess patient health problems and needs, develop and implement nursing care plans and maintain medical records. Administer nursing care to ill, injured, convalescent, or disabled patients. May advise patients on health maintenance and disease prevention or provide case management. Deal with sensitive information and maintain strict confidentiality.

    https://bullhook.com/wp-content/uploads/BCHC-RN-Registered-Nurse-Job-Description-2025Updated.pdf

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    Dental Assistant

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    Job Overview:Â Assist dentist(s) and dental hygienist(s), in the direct provision of primary care dental services, set up equipment, prepare patient for treatment, sterilization, preparation and inventory control of dental instruments and supplies, and utilization of electronic health record (EMR).

    https://bullhook.com/wp-content/uploads/Dental-Assistant-2023.pdf

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    Case Manager

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    Job Overview: The primary responsibility of the Case Manager is to provide Bullhook Community Health Center patients with care management services that include supporting the patient by assessing needs and coordinating services to meet those needs. The Case Manager works closely with the patientâ€s primary care team to provide support and advocate for the patient as needed. The Case Manager answers the patientâ€s questions about treatment or finds the answer for the patient. The Case Manager checks in with the patient to keep track of treatment progress and assists the patient in identifying any side effects they are experiencing. The Primary Care Physician and the Case Manager work together to determine if a change in treatment is needed. As an integrated facility, case managers may be placed in the Behavioral Health, Medical or Dental Departments to ensure assistance for all of our patients.

    https://bullhook.com/wp-content/uploads/BCHC-BH-Case-Manager-Job-Description-08.2025.pdf

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    LCSW/LCPC

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    Job Overview:Â Â Provides, oversees and/or administers a wide range of psychological evaluation/assessment, diagnostic, counseling therapy, crisis intervention, and/or case management services in a clinical environment which requires a high degree of independent decision-making and program administration. Leads and trains lower level counselors/social workers, and/or interns engaged in related therapeutic/patient care activities, as appropriate to the individual position.

    https://bullhook.com/wp-content/uploads/LCSW-LCPC-2024-Job-Description.pdf

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    Medical Assistant

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    Job Overview: The Medical Assistant is responsible for administrative and clinical duties under the direction of the medical providers. Administrative duties may include clerical work, scheduling appointments, sending/receiving referrals, maintaining medical records, billing and coding information for insurance purposes. Clinical duties may include taking/recording vital signs and medical histories, preparing patients for examination, entering patient data and information into the electronic medical record system and analyzing performance measure data to ensure compliance. Deal with sensitive information and maintain strict confidentiality.Â

    https://bullhook.com/wp-content/uploads/BCHC-Medical-Assistant-Description.pdf

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    Front Receptionist

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    Job Overview: Responsible for helping answering phone calls, making appointments and rescheduling no shows for Medical, Dental and Behavioral Health departments. Entering patient information into the computer program (currently eCW), updating information for established patients and checking insurance eligibility for same day appointments. Also, responsible for educating patients about the sliding fee scale, outreach and enrollment services, the patient portal and patient related policies.

    https://bullhook.com/wp-content/uploads/BCHC-Front-Receptionist-Job-Description-2025-updated.pdf

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    Director of Operations

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    Job Overview:Â Â

    The Director of Operations (DOO) leads the vision of Bullhook Community Health Center (BCHC) with oversight and support to department managers and coordinators to ensure goals and objectives are met.  In partnership with the CEO, CBHO and CFO, the DOO explores and implements opportunities to expand services to reach a wider patient population. The DOO oversees the clinical optimization, and data analytics team. The DOO also assists in the planning, development, and direction of Patient Centered Medical Home (PCMH) processes and procedures to ensure ongoing certification and successful performance on quality data metrics for QA/QI, PCMH and UDS performance measures and oversees the development and implementation of Quality Assurance/Quality Improvement programs.  Â

    https://bullhook.com/wp-content/uploads/2026-Director-of-Operations-Job-Description.pdf

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    Patient Accounts/Certified Application Counselor

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    Job Overview: Patient Accounts/Certified Application Counselor is responsible for daily functions of patient billing and collection letter monitoring. Communicating daily with patients regarding their account balances claim issues. Must be highly skilled in verbal communications and be capable of high-volume workloads. This position will assist in making changes in patient demographics with updating information from insurance companies and patients. This position is also a Certified Application Counselors for the Affordable Care Act and occasionally helps community members register for insurance through this program (training and certification can be completed after hire).

    https://bullhook.com/wp-content/uploads/PATIENT-ACCOUNTS-CERTIFIED-APPLICATION-COUNSELOR.pdf

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    What Our Staff Members Say

    S.D.

    Bullhook has given me the chance to grow professionally. I work alongside many professionals in the BH department, and we have fun doing it. I enjoy coming to work and assisting those in our community to be successful.

    C.S.

    I love working at BCHC. Being a newer employee, everyone has been wonderful to work with and very helpful.

    Benefits

    • National Health Services Corp (NHSC) Student Loan Repayment Program

    • Employer Paid Health Insurance

    • HSA

    • Flexible Spending Account

    • Simple IRA

    • Vacation

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    • 6.67 hours/month for the first 2 years

    • 10 hours/month from start of year 3-6

    • 13.33 hours/month from start of year 7-10

    • 16.67 hours/month from start of 11th year and after

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    • Sick Leave

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    • 4 hours/month for the first six months

    • 8 hours/month after the first six months

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    • Holidays â€" 8 days/year (prorated for less than full-time)

    • AFLAC Insurance Available

    • Employee Discount on services

    • Employer Paid Life Insurance

    • Dental & Vision Insurance Options

    Questions?

    Contact our Human Resources Department

    (406) 395-4305

    info@bullhook.com

    Find Your Home In Havre

    Planted along U.S. Highway 2 on the Hi-Line in north central Montana, Havre is about 35 miles south of the Canadian border. With a population of more than 9,000, Havre is the eighth-largest city in Big Sky Country. Havre is also the county seat of Hill County â€" named after James J. Hill, a railroad tycoon who built the railroad in the area.

    Hill County has an abundance of wheat fields and sprawling prairies â€" and the railroad and Milk River come right through Havre. The area encompasses trails, dinosaur digs, historical tours, a mall, a movie theatre, a variety of restaurants and breweries, and Montana State University Northern. Havre is also famous for being a great spot to see the Northern Lights â€" or the Aurora Borealis.

    Hill County Beaver Creek Park is located 11 miles south of Havre MT. The Park covers over 10,000 acres and frames 17 miles of Secondary Highway 234: Beaver Creek Highway. Established in 1916, it is the largest county park in the United States.

    Beaver Creek Park is open year-round to all individuals for recreation and conservation purposes. Camping, fishing, picnicking, wildlife viewing, sightseeing, hiking, skiing, and many other outdoor recreational activities are encouraged. Bear Paw Ski Area is also located in Beaver Creek Park for families to enjoy on the weekends, including a ski lift! www.bcpark.org

    Originally called â€Bullhook Bottoms,†French settlers renamed the city Havre â€" after Le Havre, France. Now, the original Bullhook Bottoms can be viewed in the historical underground tour, â€Beneath the Streets.†Proud of our regionâ€s history, Native American culture is also a central component, with Fort Belknap Indian Reservation to the east and Rocky Boyâ€s Indian Reservation to the southwest. Locals and tourists enjoy a variety of powwows in the summer months, as well as other Native American cultural experiences.

    As the Hi-Lineâ€s medical and business center, Havre continues to provide opportunities for the people of the region through jobs, healthcare, and commerce. Bullhook Community Health Center contributes to this boosted economy â€" and we canâ€t think of a better place to call home.

    Interested in learning more about living in Havre? Our friends at the Havre Chamber of Commerce have more on the Havre experience.

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    FOR PATIENTS

    • Patient Portal
    • Online Bill Pay
    • New Patient Forms
    • Financial Assistance
    • Insurance and Billing
    • Good Faith Estimate
    • Notice to Patients
    • Limited English Proficiency Services
    • Patient Complaint Form
    • Find us on Facebook
    • Follow us on Twitter
    • Follow us on Instagram

    HOURS

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    7 a.m. â€" 6 p.m.

    Monday â€" Friday

    Same Day Appointments Available

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    7 a.m. â€" 6 p.m.

    Monday â€" Friday

    Same Day Appointments Available

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    8:30 a.m. â€" 6 p.m.

    Monday â€" Friday

    (406) 395-6906

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    7 a.m. â€" 6 p.m.

    Monday â€" Friday

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    In our effort to continually improve our healthcare delivery our team meets quarterly on the 4th Wednesday of the month from 7:00 a.m. â€" 10:00 a.m.

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    FTCA Coverage

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    This is to notify you that under Federal law relating to the operation of the health center, the Federal

    Tort Claims Act (FTCA), (See 28 U.S.C. §§ 1346(b), 2401(b), 2671-80) provides the exclusive remedy for

    damage from personal injury, including death, resulting from the performance of medical, surgical,

    dental, or related functions by any free clinic volunteer health care practitioner, board member, officer,

    employee, or independent contractor who the Department of Health and Human Services has deemed

    to be an employee of the Public Health Service. This FTCA medical malpractice coverage applies to

    deemed free clinic volunteer health care practitioners, board member, officer, employee, or

    independent contractor who have provided a required or authorized service under Title XIX of the Social

    Security Act (i.e., Medicaid Program) at a free clinic site or through offsite programs or events carried

    out by the free clinic (See 42 U.S.C. § 233(a), (o)). The above Federal law and other State and Federal

    laws including the Federal Volunteer Protection Act of 1997 may cover certain Health Center health care

    professionals providing health care services to patients at this Health Center.

    Community Health Centers are required to serve all residents of their service area with charges on a

    sliding fee scale based upon ability to pay. CHCs provide comprehensive health care - this includes

    primary health care and preventive care for infants, children, and adults; some urgent care; mental

    health/substance abuse; dental; and pharmaceutical services. CHCs must be either a public or non-profit

    facility that is governed by a Board of Directors. At least 51% of the CHC s Board of Directors must be

    composed of members who are patients at the center. This means that the community has a voice in the

    services offered, helps to assure quality of care, and determines the future of the Bullhook Community

    Health Center.

    This health center is a Health Center Program grantee under 42 U.S.C. 254b, and a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n).

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