Patient Accounting Clerk 26-00153

Our client is seeking a detail-oriented and dependable Senior Clerk to support the Patient Accounting department. Under minimal supervision, this role performs clerical and administrative duties of moderate scope and complexity in a fast-paced healthcare environment. Responsibilities include data entry, document management, mail processing, record maintenance, workflow support, and assisting Patient Account Representatives and leadership with daily operational tasks.

The ideal candidate is organized, accurate, proactive, and capable of managing multiple priorities while meeting productivity and quality standards.

Key Responsibilities

• Support Patient Account Representatives and management to improve workflow efficiency and reduce A/R days.
• Accurately document information within financial and patient accounting systems.
• Assist with daily task and batch adjustments, including insurance and patient refunds.
• Maintain productivity standards and ensure daily assignments remain current.
• Communicate incomplete tasks or workflow concerns to management in a timely manner.
• Compile and organize information for subpoenas while maintaining accurate subpoena logs.
• Process checks and forward documentation to Accounts Payable promptly.
• Coordinate with internal departments to obtain required documentation.
• Research returned mail, update systems accordingly, and escalate urgent matters when necessary.
• Scan, index, and maintain patient correspondence within the document imaging system.
• Ensure quality, accuracy, and proper routing/storage of documents.
• Recommend process improvements and assist with problem-solving initiatives.
• Perform additional duties as assigned.

• Minimum of 3 years of general office and filing experience.
• Proficiency with computers and Microsoft Office applications.
• Strong written and verbal communication skills.
• Excellent interpersonal and organizational skills.
• Ability to maintain accuracy while meeting productivity goals.
• Positive attitude and strong work ethic.

Preferred Qualifications

• Bilingual in English/Spanish or English/Vietnamese preferred.
• High School Diploma or GED preferred.
• Business-related coursework preferred.