Pay range - $20/hr. to $22/hr. on w2

Job Summary

This position supports back-end revenue recovery by ensuring the timely and accurate processing of patient accounts for third-party payors and patients/guarantors.

Job Responsibilities

• Maintain a professional and positive patient and family experience, serving as a key point of contact and the organization's final impression.
• Claims Processing: Resolve front-end claim edits to ensure accurate and timely submission of clean claims to third-party payors for adjudication.
• Account Follow-Up: Follow up on outstanding patient accounts to identify reasons for delayed or delinquent processing, resolve technical denials, ensure timely and accurate claim processing, and reconcile outstanding balances.
• Perform additional revenue cycle duties as assigned by the Revenue Cycle Practice Manager, in accordance with team goals and organizational performance standards.

Required Skills & Experience

• Two or more years of medical billing or coding experience, including exposure to payors.
• Experience with durable medical equipment (DME) billing.
• Knowledge and understanding of medical terminology.
• Knowledge of commercial insurance carriers and standard insurance forms.
• Strong computer skills, including proficiency in Microsoft Word, Excel, and Outlook.
• Strong customer service, organizational, and attention-to-detail skills, with the ability to work independently.
• Ability to collaborate effectively and solve problems within the department and across the organization.
• Ability to multitask, adapt to changing priorities, and respond quickly to evolving business needs.

Preferred Skills & Experience

• One to three years of experience in customer service, administration, or a healthcare setting.

Work Schedule

• Days: Monday through Friday
• Hours: 7:00 AM – 4:30 PM