Patient Access Specialist - SS Revenue Cycle - Springfield Regional Medical Center

Job Description

Thank you for considering a career at Mercy Health!

This is what we were meant to do - Together!

We are seeking active, engaged, and enthusiastic team members who want to work closely with patients and care givers in a non-clinical role. A Patient Access Specialist / Registrar is a vital member of the healthcare team, and is responsible for creating a patient's medical record and gathering important information for an accurate billing process. Be a part of the action, create a caring environment for our patients when they need comfort the most.

Essential Functions:

• The Patient Access Specialist is responsible for performing admitting duties for all patients admitted for services at Mercy Health

• Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving and processing physician orders, collecting point of service collections as well as past due balances

• Patient Access staff are responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected

• Patient Access Specialists are responsible for the pre-registration of patient accounts prior to patient visits

Qualifications:

• 1 year of Customer Service experience required

• Patient Access or Registration experience highly preferred

• Comprehensive knowledge of patient insurance process for obtaining authorizations and benefits verification preferred

• Knowledge of Health Insurance requirements preferred

• EPIC experience preferred

Schedule:

• To assist with registration coverage for PTO and shift openings.

• Full-Time, 40/wk. All Shifts

• Weekend and Holiday rotation

Mercy Health is an equal opportunity employer.

We'll also reward your hard work with:

• Great health, dental and vision plans

• Prescription drug coverage

• Flexible spending accounts

• Life insurance w/AD&D

• An employer-matched 403(b) for those who qualify.

• Paid time off

• Tuition reimbursement

• And a lot more

As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being-personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com