The Staff Pad has partnered with a renowned hospitalin Helena, MT with a vision to be the gold standard for healthcare and we arelooking for experienced Patient Access Specialists to play a key role increating a welcoming, seamless experience for patients.
Available Opportunities & Schedule:
- ClinicRegistration- Full time and Variable shift roles available
- Admitting & Scheduling – Per Diem opportunity available
- ER Registration- Full Time | Day Shift | Weekend and/or holiday may be required
What You’ll Do
Key Responsibilities
- Greet and assist patients in person and over the phone & Serve as the first point of contact
- Register patients, schedule appointments, manage referrals and prior authorizations
- Utilizing healthcare scheduling systems and templates accurately and efficiently
- Provide appointment instructions and answer basic patient questions
- Verify insurance coverage and eligibility
- Collect and update patient demographic, insurance, and payment information
- Review and maintain accurate provider schedules and patient flow
- Use electronic health record (EHR) systems to document and update patient records
- Coordinate with providers, care teams, and external offices to ensure timely access to care
- Maintain accurate documentation to support reimbursement
- Deliver excellent customer service while protecting patient confidentiality
- Assists with general office duties and coordinates with patients, provider offices, and care teams to schedule appointments accurately
What We Are Looking For
Qualifications
- HighSchool Diploma, GED, or HiSET equivalent preferred
- 1–2 years of hospital admissions or medical office experience
- Experience in healthcare scheduling or customer service
Required Skills
- Strong customer service, communication, organizational, interpersonal & multi-tasking skills
- Knowledge of medical terminology & ability to work independently with minimal supervision
- Ability to manage multiple interruptions while maintaining accuracy
- Strong attention to detail, professionalism, honesty, integrity, and confidentiality
What You Can Expect:
Benefits:
- CompetitiveCompensation
- Medical,Dental, Vision Insurance
- Long & Short-Term Disability Coverage, HSA& FSA Options
- GenerousPTO, Vacation days, holidays & sick leave
- TuitionAssistance & Reimbursement
- 403(b)Retirement Plan with 3% employer match
- Cafeteria,Health Club Membership & Affordable Child Care
- SuccessShare Payout
Compensation is reviewed annually toremain competitive with industry standards.
If you enjoy helping people, staying organized, andproviding outstanding customer service in a collaborative healthcareenvironment, this is a great opportunity to make a direct impact on the patientexperience while building a rewarding career. We'd love to hear from you!