Patient Access Representative

Insight Global

  • West Hollywood, CA
  • Today
  • $25 Per Hour
  • Full-time

Highlights

The job responsibilities include but are not limited to: answering phones, triaging patients, providing directions/parking instructions, contacting clinic facility to notify if a patient is running late, scheduling, and rescheduling patients' appointments, verifying insurances, and assisting with referrals/follow up care. This person will be responsible for handling about 50+ calls per day for multiple primary care offices across Southern California.

Numbers & Facts

LocationWest Hollywood, CA
Job TypeFull-time
IndustryHealthcare Services
Salary$25 Per Hour
Year Founded2001
HeadquartersAtlanta, Georgia, US
Websitehttp://www.insightglobal.net

Description

Required Skills & Experience

  • HS Diploma 
  • 2+ years healthcare call center experience OR front desk experience at doctor’s office with multiple physicians 
  • Proficient in EHR/EMR software 
  • 2+ years experience scheduling patient appointments for multiple physicians 
  • 40+ WPM typing speed

Nice to Have Skills & Experience

  • Proficient in Epic software 
  • Experience verifying insurances 
  • Basic experience with Excel and standard workbooks 
  • Experience with Genesys phone system

Job Description

An employer is looking for a Patient Access Representative within a call center environment in the Beverly Hills, CA area. This person will be responsible for handling about 50+ calls per day for multiple primary care offices across Southern California. The job responsibilities include but are not limited to: answering phones, triaging patients, providing directions/parking instructions, contacting clinic facility to notify if a patient is running late, scheduling, and rescheduling patients' appointments, verifying insurances, and assisting with referrals/follow up care. This position is fully on-site until fully trained and passing multiple assessments (typically around 2-3 months of working - depending on performance) where it will then go remote. Must be able to work any/all shifts between 7am-7pm Monday-Friday. Training will be Monday-Friday 8am-5pm.

Benefits

401K, Medical, Dental, Vision

About Company

Company Context

ASP is a medical supply company selling products such as syringes, gowns, wound care products, and other healthcare supplies to hospitals and large physician groups.
The company is in growth mode and is targeting roughly 3x revenue growth.
They have been overhauling supply chain operations and have already transformed 4 of their 5 supply chain organizations.
The previous person in the role was promoted to Director, which suggests there is visibility and growth potential.

Similar Jobs

See more jobs