Calendar Management, Communication Skills, Detail Oriented, Documentation, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, High School Diploma, Interpersonal Skills, Maintain Compliance, Medical Record System, Medical Terminology, Multitasking, Organizational Skills, Patient Registration, Privacy Controls, Record Keeping, Regulations, Security Compliance, Telephone Skills, Time Management
We are seeking a Patient Access Representative to support front‑desk operations at MedCura Health. This role requires strong organizational abilities and effective communication skills to ensure a smooth and efficient experience for patients from the time they arrive through the completion of their visit.
Benefits:
Competitive salary
Annual incentives
Retention bonus
Medical, dental, and vision coverage
Retirement plan with employer match
Paid time off
Paid holidays
Company‑issued uniforms
Professional development opportunities
Continuing education opportunities
Eligibility for loan‑repayment programs
Additional benefits as offered
Schedule Full-time
Shift Day
Salary $16.00 - $22.00 / hour
Qualifications:
- High school diploma or equivalent; an associate degree is preferred
- Experience in healthcare or front‑office settings is beneficial
- Strong interpersonal and communication skills
- Proficiency with EHR systems and office software
- Ability to manage multiple tasks in a fast‑paced environment
- Attention to detail and strong organizational abilities
- Knowledge of medical terminology is helpful
Responsibilities:
- Welcome patients and visitors upon arrival and provide clear direction as needed
- Register patients and verify information including insurance details and required documentation
- Schedule appointments and manage patient flow to help maintain timely operations
- Answer incoming calls, address general inquiries, and provide information about available services
- Process patient payments and issue receipts for completed transactions
- Maintain accurate records in the EHR system in accordance with organizational standards
- Ensure compliance with privacy and security requirements including HIPAA and related regulations