Patient Access Representative

A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population. Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.

Fremont Endoscopy Center has an opening for a full-time Patient Access Representative. 

 

At Fremont Endoscopy Center (Gastro Health), we offer our patients complete care of the digestive system. This includes everything from the evaluation to treatment, including endoscopy procedures.  We provide Gastroenterology procedures in a high-quality, service- oriented environment.  We are located in Seattle, WA.

 

What You Will Do  (Job Summary):

Interface with visitors, patients, family, and physicians on phone and in person. 

Responsible for duties in support of facility efficiencies which may include: greeting customers following company standards of care, providing world-class customer service, answers inbound and outbound calls, executes reception/basic demographic quick registration data entry, and thoroughly explaining and secure ASC and patient legal forms (i.e., Medicare Secondary Payor Questionnaire, PHI Release Form, Disclosure of Physician Ownership, Notice of Privacy Practices, or Notice of Patient Rights and Responsibilities, etc.).

 

 

Monday - Friday daytime work hours.       Some work time in the center office will be required.    This is not a fully remote position.

 

Starting pay range is $21.00 - $29.00/hour depending on experience. 

 

 

What We Offer                                      

USPI offers the following benefits, subject to employment status:       

• Medical, dental, vision, disability, and life insurance
• Paid time off (vacation & sick leave) - Starting PTO accrual is 15 days per year.
• 401k retirement plan
• Paid holidays
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.

Required Skills

EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS:

 

·        High School Diploma or GED

·       1+ years hospital or medical office experience required 

·        Strong communication and customer service skills 

·        Excellent organizational skills with attention to detail.

·        Proficiency in using electronic health record systems and other relevant software.

 

 

Who We Are

We are part of a much larger team with United Surgical Partners International (USPI).  At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.

 

Required Experience