Patient Access Representative (Outpatient)

Acadia Healthcare Co Inc

  • Gilbert, AZ
  • 30+ days ago

    Highlights

    Licenses/Designations/Certifications: Certified Addictions Counselor (CAC); Certified Chemical Dependency Counselor (CCDC) or Certified Employee Assistance Program (CEAP) certification preferred. Purpose Statement: Primarily responsible for the admission and/or registration of patients into the facility and maintaining communication between the organization and the patient referrals and family.

    Numbers & Facts

    LocationGilbert, AZ

    Description

    Purpose Statement:

    Primarily responsible for the admission and/or registration of patients into the facility and maintaining communication between the organization and the patient referrals and family.

    ESSENTIAL FUNCTIONS:

    • Review prospective admissions against approved admission criteria, policies and procedures.
    • Initiate contact to gather required clinical and demographic data from patient and other sources.
    • Respond promptly to inquiry calls.
    • Schedule assessments.
    • Conduct pre-admission assessments.
    • Assist prospective patients and significant others in seeking treatment.
    • Refer inquiries to other agencies and community resources when not appropriate for facility assistance or admission.
    • Coordinate with referral sources.
    • Coordinate transportation arrangements for patients.
    • Responsible for maintaining all the documentation involved with the admissions process.

    OTHER FUNCTIONS:

    • Perform other functions and tasks as assigned.

    Education/Experience/Skill Requirements:

    • High school diploma or equivalent required with college degree preferred.
    • One year experience in healthcare admissions, preferably in the mental health or substance abuse field.

    Licenses/Designations/Certifications:

    • Certified Addictions Counselor (CAC); Certified Chemical Dependency Counselor (CCDC) or Certified Employee Assistance Program (CEAP) certification preferred.
    • CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
    • First aid may be required based on state or facility.

    OAS01

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