Patient Access Representative (Nights) - Emergency Registration

Oklahoma State University Medical Center

Tulsa, Oklahoma

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JOB DETAILS

SKILLS

Billing, Billing Software, Communication Skills, Customer Support/Service, Demographics, Detail Oriented, Healthcare, High School Diploma, Insurance, Interpersonal Skills, Microsoft Office, Multitasking, Organizational Skills, Patient Care Authorizations, Presentation/Verbal Skills, Privacy Regulations, Telephone Skills, Writing Skills

LOCATION

Tulsa, Oklahoma

POSTED

25 days ago

Job Description

The Emergency Room Registration Representative is accountable for directing patients and visitors, obtaining benefits, eligibility, and authorizations for treatment. The representative will be responsible for entering information to complete the registration, including obtaining signatures and collecting applicable patient liability on accounts, as well as answering incoming calls. Excellent customer service skills are a must. Representatives must have the ability to properly collect, enter, and/or accurately update financial and demographic information into a computer; maintain patient confidentiality; provide clear and concise information to those who request it; be able to handle multiple tasks at one time; and be detail-oriented. The position tends to be fast-paced at times, and you will be required to perform other job duties as assigned.

High School Diploma or equivalent (required).
Previous experience in insurance verification, patient access, or a healthcare-related field
Knowledge of insurance terminology, plans, and billing processes.
Strong attention to detail and organizational skills.
Excellent communication and interpersonal skills, both written and verbal.
Ability to manage multiple tasks and work in a fast-paced environment.
Proficient with Microsoft Office Suite and experience with insurance verification or billing software.
Ability to maintain confidentiality and adhere to privacy and regulatory standards.
Epic experience is a plus.

Qualifications

Education: High School Diploma or equivalent (required).

Experience:

Previous experience in insurance verification, patient access, or a healthcare-related field is preferred.
Epic experience is a plus.

Patient Access Representative (Nights) - Emergency Registration

Oklahoma State University Medical Center

Tulsa, Oklahoma

About the Company

Oklahoma State University Medical Center

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