| Location | Livingston, NJ |
| Salary | $77,000–$100,000 Per Year |
Internal Apply External Apply Refer a Friend Back
Job Details
Patient Access Manager
Req #: 0000253419
Category: Revenue Cycle and Patient Access
Status: Full-Time
Shift: Day
Department: Radiology Support Services
Pay Range: $77,000.00 - $100,000.00 per year
Location:
200 South Orange Avenue, Livingston, NJ 07039
Job Title: Manager
Location: Ambulatory Care Center
Department Name: Radiology Support Services
Req #: 0000253419
Status: Salaried
Shift: Day
Pay Range: $77,000 - $100,000 per year
Pay Transparency:
The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.
Job Overview:
The Patient Access Manager oversees the daily operations of the departments in the area to which they are assigned, ensuring a timely and efficient patient throughput process while providing excellent customer service. The Manager provides oversight of the team(s) to ensure that policies and procedures are followed and ensures that the work done by the staff is accurate and meets regulatory and policy standards. The Manager provides leadership support to the department supervisor, team leads and staff to ensure that there is excellent patient throughput and exemplary customer service.
Qualifications:
Required:
Scheduling Requirements:
Essential Functions:
System, Processes & Issues
Responsible for ensuring the accuracy of registrations, which includes correcting and tracking registration errors via daily reports. Informs staff of system updates and is responsible for providing any/all pertinent information related to registration issues. Utilizes necessary systems to review daily alerts, address system errors and request system rules to improve registration accuracy. Operates with a high degree of autonomy and authority while working within the framework of RWJBH philosophy and policies. Maintains professional affiliations and enhances professional growth and development to keep abreast of the latest trends in hospital/department/administration services.
Registration Process
Works with the Patient Access Supervisor to ensure the accuracy and integrity of all registrations and processes within the department. Completes regular assessment of the department to identify issues and develop processes for improvement. Responsible for monitoring all key performance indicators and creating action plans when goals are not met. Monitors and acts upon all aspects of the Patient Access Department registration functions through the assessment, analysis of reports and related documents. Creates, implements and monitors action/work plans designed to improve metrics.
Leadership
Supervises staff and assures all issues are addressed and patients are registered appropriately without delay. Ensures that the staffing allocations are coordinated for timely registrations of all patients. Provides oversight to ensure that the department's functions are completed timely, accurately and in a positive manner. Communicates issues and policies to all staff members as it relates to department and ancillary areas
Other Duties:
Achieves expected results and outcomes without compromising RWJBH core values, processes or procedures Responsible for reviewing all patient complaints reported by the team or via the Verge System Demonstrates good interpersonal skills and a positive demeanor in working with patients, employees and other organizational staff
Benefits and Perks:
At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health.
Choosing RWJBarnabas Health!
RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.
RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.
Equal Opportunity Employer
RWJBarnabas Health is an Equal Opportunity Employer
Internal Apply External Apply
Search Jobs
Search Jobs by Keywords
Submit Search
Search Jobs by Category
Search Jobs by Facility
Search Jobs by Location
Search Jobs by Shift
Search Jobs by Status
New Search
Search Jobs
Close Search
Join Our Talent Network
Sign Up for Job Alerts
Upcoming Events