Patient Access Enablement Lead / Boston

Make your mark for patients

We are seeking an analytical, collaborative, and results-driven Patient Access Enablement Lead to join our U.S.-based Rare Disease team. This hybrid role is based at UCB's offices in the Boston, MA area.

About the Role

Are you passionate about using data to improve patient access and help patients start therapy sooner? As the Patient Access Enablement Lead, you will partner across multiple functions to identify barriers throughout the patient journey and transform complex data into actionable insights that drive measurable improvements. You will play a key role in optimizing patient access, referral-to-start conversion, and operational performance across a growing rare disease portfolio.

Who You'll Work With

You will collaborate closely with Patient Services, Field Reimbursement, Market Access, Commercial Operations, Sales Leadership, and other cross-functional stakeholders. Together, you will identify opportunities, align on solutions, and implement strategies that improve the overall patient experience and access journey.

What You'll Do

• Analyze patient access and operational data to identify performance opportunities.
• Uncover barriers impacting therapy initiation and referral conversion.
• Develop dashboards, key performance indicators, and reporting solutions.
• Generate actionable insights to support business decisions and execution.
• Facilitate cross-functional discussions focused on patient access improvement.
• Recommend scalable processes and operational best practices.

Interested? For This Role We're Looking For

Minimum Requirements

• Bachelor's degree.
• A minimum of 7 years of experience in the pharmaceutical, biotechnology, or healthcare industry.
• A minimum of 2 years of rare diseases, in your area/scope of work as Case Manager, Rare reimbursement Executive or Business Analytics Lead

Preferred Qualifications

• Bachelor's degree in business, Healthcare, Life Sciences, or related field
• Advanced degree or equivalent combination of education and experience.
• Experience analyzing complex healthcare data and developing actionable insights.
• Knowledge of patient access, reimbursement, and payer landscapes.
• Experience supporting patient services or reimbursement operations.
• Experience working with Market Access or Commercial Operations teams.
• Knowledge of healthcare compliance, privacy, and data governance.
• Experience developing executive-level reporting and performance dashboards.
• Understanding of infusion networks or site-of-care strategies.
• Strong analytical, problem-solving, and communication skills.
• Proven ability to influence and collaborate across cross-functional teams

Internal applicants should be in their current job for at least 12 months, must meet performance standards and are not on formal corrective/disciplinary process (PIP), warning, final warning, or compliance warning letters within the last 12 months. Please inform your Manager or your Talent Partner before applying to any internal job opportunities.

At UCB, we've embraced a hybrid-first approach to work, bringing teams together in local hubs to foster collaborative curiosity. Unless expressly stated in the description, this role is hybrid with 40% of your time spent in the office, irrespective of your current contractual agreement. Should your current working arrangements differ, please contact your Talent Partner to discuss, before submitting your application.

UCB is an equal opportunity employer. All employment decisions will be made without regard to any characteristic protected by applicable laws.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on EMEA-Reasonable_Accommodation@ucb.com . Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.

Requisition ID: 94058

Recruiter: Mary Fagundo

Hiring Manager: Vic Stuckey

Talent Partner: Caroline Nolen

Job Level: MM I

Please consult HRAnswers for more information on job levels.