Patient Access Coordinator - Rockford and East Beltline

Employment Type:

Full time

Shift:

Day Shift

Description:

Position Summary

Assists the management team and support staff. Reports directly to the Supervisor of Registration and Supervisor of Central Scheduling and Pre-Registration respectively.

Status: Full Time, 40 hours per week, days

What the Coordinator Patient Access will need

• Minimum - High School Diploma or equivalent

• Preferred - Associate's degree or equivalent experience in business or computer information systems

• Preferred - One year of experience in patient access or in another healthcare field

• Ability to learn and adapt quickly to new applications. Excellent communication skills, both written and oral. Ability to multi-task. Ability to read physician orders.

• Understanding of billing processes and insurance information, patient scheduling process, medical terminology and basic human anatomy. Problem solving skills.

What the Coordinator Patient Access will do

• Provides input to the evaluation process and development of Action Plans to correct behaviors.

• Under direction, designs and builds Departmental Policies and Procedures with a global facility outlook.

• Acts as a resource, guide and support to Management, peers and support staff.

• Provides input to the interviewing and hiring of staff.

• Identifies quality issues and participates in ongoing quality monitoring, data collection and analysis of Patient Access procedures. Develops and implements departmental and division goals.

• Complies with departmental Management chain of command.

• Attends educational workshops as directed by the Management Team.

• Cross-trained in areas of responsibility.

• Responsible for weekly schedules and covering of staff.

• Takes On-Call on a revolving basis with other Leadership from PA - responds to calls by phone and in person as the situation requires.

• Performs other related duties as assigned.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.