Highlights
Provide excellent customer service including problem solving, timely follow up, assisting in front registration and other clerical operations as needed; order office supplies maintaining adequate and current inventory; ensure appropriate office flow is maintained throughout the day. Position Summary: Assists in providing supervision for daily office operations for medical records, new patient scheduling, switchboard, prior authorizations, perfect serve scheduling, and front office registration and scheduling process to facilitate the collection of accurate patient demographic and insurance information.
Numbers & Facts
| Location | Knoxville, TN |
| Industry | Healthcare Services |
| Company Size | 5,000 to 9,999 employees |
| Website | https://www.utmedicalcenter.org/ |
Description
Position Summary:
Assists in providing supervision for daily office operations for medical records, new patient scheduling, switchboard, prior authorizations, perfect serve scheduling, and front office registration and scheduling process to facilitate the collection of accurate patient demographic and insurance information. Provide excellent customer service including problem solving, timely follow up, assisting in front registration and other clerical operations as needed; order office supplies maintaining adequate and current inventory; ensure appropriate office flow is maintained throughout the day.
Position Qualification:
Demonstrates the ability to maintain high-quality customer service during periods of increased workload.
Communicates effectively through verbal, written, and electronic correspondence.
Manages multiple priorities and interruptions while maintaining focus and productivity.
Proficient in the use of standard office equipment.
Possesses strong computer and technology skills.
About Company
Located in Knoxville, Tennessee, The University of Tennessee Medical Center, has a rich history in the East Tennessee community of providing patient-centered care and remaining at the forefront of research, technology and treatments. UT Medical Center attributes its well-respected standing within the community to the exceptional people that dedicate themselves to patient care excellence. The hospital serves as a referral center for Eastern Tennessee, Southeastern Kentucky and Western North Carolina. It is the region’s academic medical center, Magnet® recognized hospital and Level I Trauma Center.