Clinical Laboratory, Co-Payments, Communication Skills, Content Management Systems (CMS), Financial Services, Health Insurance, Healthcare, Insurance, Medical Billing, Medical Coding, Medical Records, Medical Terminology, Presentation/Verbal Skills, Professional Services, Quality Monitoring, Radiology, Typing, Writing Skills
LOCATION
Syracuse, NY
POSTED
30+ days ago
Patient Access Associate
Syracuse
Administrative, Secretarial & Clerical
Full-time
Opening on: May 1 2026
Patient Access Services Nappi
State of New York
TH Staff Assistant 2, NSSL1
89465
UUP (State University Professional Services Unit)
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Job Summary:
Ensures smooth patient flow and proper registration for all services provided in Nappi including ambulatory clinic registration, lab, radiology, convenience care, and infusion procedures.
Interviews patients to complete registration process to obtain demographics and financial information.
Determines if patient is in need of an estimate based on current CMS No-Surprise Act requirements, informs patient of estimate, estimated out-of-pocket balance, offer to collect and/or offer payment plan or financial assistance. Copay collection.
Registration WQ monitoring, quality review and support.
Will act as a liaison between patients and internal departments
Minimum Qualifications:
Associates degree and two (2) years of related patient financial/insurance services experience in healthcare related setting or equivalent combination of education and experience required. Working knowledge of medical terminology, medical billing/insurance requirements, familiarity with medical coding, and excellent written/oral communication skills required. Certified Health Access Associate (CHAA) required.
Candidates who do not currently possess CHAA will be required to obtain certification within 2 years of appointment
Preferred Qualifications:
Experience working with a diverse patient population and efficient keyboarding skills preferred.
Work Days:
M-F Days
Message to Applicants:
This position was originally posted on August 5th, 2024. It was refreshed on 8/29/2024.