Pathology Coordinator (51681)

Responsibilities/Tasks:

• Contact patients daily to communicate patients Pathology results effectively and answer patients questions when needed.
• Effective/strong telephone skills.
• Ability to communicate with providers whether through emails or phone calls.
• Competent with the terminology needed to perform the job.
• Able to schedule appointments with multiple providers using Next Gen Practice Management.
• Good understanding using EMA Electronic Medical Records.
• Able to triage phone calls. Can help answer the patients concerns regarding their Pathology results.
• Able to activate the Portal for the patient so they may view their records or pathology results.
• Answer triage calls and task teams.
• Update pharmacy changes.
• Send medication refills when indicated.
• Ability to plan, organize and prioritize each day.
• Ability to work effectively as a team member with providers and other staff.
• Self -starter.
• Able to work with minimal supervision
• Able to reach weekly goals as a team.
• Motivation to succeed as a team.
• Create a culture of patient excellence and delivering customer service.

Qualifications:

Education:

• High school diploma or GED
• Medical Assistant training is required
• Certified Medical Assistant, Certified Dermatology Technician is preferred

Experience:

• 2-3 years of experience working in a medical office or clinic.
• Prior dermatology experience is required.
• Prior pathology or medical triage experience are required.
• EMA experience preferred.

Performance Requirements:

• Quality written and verbal communication skills.
• Professional in appearance and mannerisms.
• Understand dermatology terminology.
• Able to demonstrate compassion and caring in dealing with others, patients and coworkers alike.
• Able to prioritize tasks, understand the providers instructions, and know when to seek information or advice.

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Paid sick time
• Paid training
• Referral program
• Vision insurance

Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

Physical Requirements: Must possess manual dexterity to operate office machines including computer and calculator; stooping and bending to handle files and supplies; and mobility to complete errands or deliveries. Includes handling of sharps and chemicals.

Equal Employment Opportunity:

Platinum Dermatology Partners is committed to a policy of equal employment opportunities for applicants and Employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment, including Title VII of the Civil Rights Act of 1964, The Age Discrimination in Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, the California Fair Employment and Housing Act, and all other applicable state and federal laws.

Platinum Dermatology Partners does not permit discrimination of any type against an employee because of any of the following legally protected characteristics: gender, race, color, religion, country of origin, mental disability, physical disability, marital status, gender identity, gender expression, ancestry, genetic information, medical condition, age, sexual orientation, or pregnancy.

Please note, that any offer of employment is contingent on the successful completion of pre-employment background checks.

No phone calls or agencies, please.

INDHP1