Respond to questions regarding third-party and our patents from internal and external customers Research and provide accurate responses regarding patent terms, relevant dates, priority applications, ownership, and other pertinent information by researching appropriate resources, including internal databases, attorney reports, and external specialized patent resources such as Patent Center, Espacenet, Patentscope, and worldwide patent offices. Demonstrates a willingness to learn and effectively utilize emerging technologies, including AI-powered tools, to improve efficiency, enhance data quality, and support patent operations workflows while exercising sound professional judgment.