NOW HIRING – Passenger Services Supervisor / Coordinator (PRM) – PT Evening Shift
Location: St. Louis Lambert International Airport (STL) Company: Huntleigh USA Pay Rate: $18.95 per hour Shift: Part-Time | 7:30 PM – 9:30 PM
Huntleigh USA is seeking a dedicated and experienced Passenger Services Supervisor / Coordinator (PRM) to support our airport operations at St. Louis Lambert International Airport.
If you are a strong leader who thrives in a fast-paced environment and is passionate about delivering exceptional service, we encourage you to apply.
The Passenger Services Supervisor / Coordinator (PRM) is responsible for overseeing the day-to-day activities of a specific shift operation. This includes managing staff, ensuring accurate timekeeping, coordinating workloads, and properly utilizing company and client equipment.
All operational discrepancies must be reported to the Operations Manager and/or General Manager.
Education & Experience
• High School Diploma or equivalent • Previous supervisory or management experience in a shift-work environment required • Strong verbal and written communication skills • Must have reliable transportation and a working cell phone
Physical & Personal Requirements
• Ability to sit, stand, lift, and bend throughout the shift • Ability to interact professionally with clients, employees, and the public • Maintain confidentiality at all times • Must pass pre-employment and random drug screenings • Must pass a criminal background check and obtain airport security badge • Must be authorized to work in the United States • Ability to read, understand, and communicate in English • Strong conflict resolution and problem-solving skills
• Supervise and support Passenger Services Agents during assigned shift • Perform duties of frontline staff when necessary • Ensure compliance with company, client, and government regulations • Create daily schedules and manage staffing levels • Monitor employee activity and adjust assignments as needed • Audit employee timekeeping and check-in/out records • Communicate effectively with team members, clients, and leadership • Report incidents, safety hazards, and operational issues promptly • Track employee locations at 15-minute intervals throughout the shift • Ensure gates are properly staffed prior to boarding and deplaning • Maintain a clean, safe, and organized work environment • Prepare and submit accurate shift reports before shift end • Provide coaching, feedback, and disciplinary action when necessary • Conduct quality assurance checks to meet client standards • Promote a positive and professional work environment • Lead by example with professionalism, fairness, and accountability • Assist with wheelchair services only as needed (last resort) • Perform additional duties as assigned
This position operates in a fast-paced airport setting with constant interaction with passengers, airline personnel, and staff. The role requires strong leadership, quick decision-making, and a commitment to safety and service excellence.
• Competitive pay • Opportunities for advancement • Hands-on leadership experience in airport operations • Supportive, team-oriented culture • Make a meaningful impact on the passenger experience
NOW HIRING – IMMEDIATE OPENING. APPLY TODAY!