Highlights
The PAS Associate is responsible executing all duties for the PAS Patient Statement Process which includes: taking all inbound phone calls from patients, researching patient issues with insurance, collecting unpaid balances from the patients, coordinating the transition of accounts to Medium Collection Vendor, and preparing write-offs to hard collection company. Founded in 1996, MedQuest is one of the most experienced outpatient imaging providers in the United States.
Numbers & Facts
| Location | Alpharetta, GA |
| Industry | Healthcare Services |
| Company Size | 500 to 999 employees |
| Website | https://www.mqimaging.com/ |
Description
Responsibilities
The PAS Associate reports to the Team Leaders or Section Leaders. The PAS Associate is responsible executing all duties for the PAS Patient Statement Process which includes: taking all inbound phone calls from patients, researching patient issues with insurance, collecting unpaid balances from the patients, coordinating the transition of accounts to Medium Collection Vendor, and preparing write-offs to hard collection company. This position is 100% staff duties.
Qualifications
Education:
- High School Diploma or equivalent
Prior Experience:
- 1-2 years minimum of customer service experience
Special Qualifications:
- Superior customer service skills
- Ability to understand basic medical terminology
- Acute attention to detail
- Ability to multitask
Additionally Preferred Skills/Experience:
- Call center and/or medical office experience
- Experience in high call volume
- Associate's degree in business administration or related field
- CPAR - Certified Patient Account Representative
Company Message
About MedQuest Imaging
Founded in 1996, MedQuest is one of the most experienced outpatient imaging providers in the United States. Through direct ownership and joint ventures, the company operates
About Company
MedQuest draws upon its deep operational experience and industry knowledge to deliver high-quality, cost-effective imaging services to patients and increased market share and financial performance for its hospital and health system partners. MedQuest provides full turnkey outpatient imaging center joint venture (JV) and management, including daily operations management, marketing, billing and collections, center development and all financial and other support functions. Having worked with health systems for decades, MedQuest understands how to optimize multi-site imaging networks for success Our Commitment MedQuest strives to provide the best service, quality, care and value in diagnostic imaging, with a deep belief in treating patients exactly how we would like our family and loved ones to be treated. We support our high level of quality with state-of-the-art equipment, expertly trained staff and proven, reliable processes. We work to continually raise the bar in each of these areas to ensure outstanding quality. Our mission is to improve the health of their communities, one person at a time. We seek to fulfill this mission by focusing on our core values: diversity and inclusion, teamwork, personal integrity, courage, compassion, innovation, agility and operational excellence. Our Operations MedQuest is the nation’s leading outpatient imaging partner to hospitals and health systems across the nation. MedQuest owns, operates and/or manages: A network of nearly 50 freestanding outpatient imaging centers A fleet of mobile MRI units, mobile mammography units and mobile ultrasound units