Join the team at McSweeney Chrysler Dodge Jeep Ram as a Parts & Towing Specialist in Pell City, AL. The Tow Truck Driver / Parts Associate is responsible for safely transporting and recovering dealership vehicles, assisting with parts operations, and supporting the Service and Parts Departments with daily operational needs. This position requires a strong commitment to safety, customer service, organization, and timely completion of assigned duties.
Essential Duties and Responsibilities
Towing & Vehicle Transportation
- Safely operate dealership tow trucks and other assigned vehicles.
- Pick up and deliver vehicles and/or parts to and from customers, auction facilities, body shops, vendors, and other designated locations.
- Transport disabled, damaged, or service vehicles as directed by management.
- Properly load, secure, transport, and unload vehicles in accordance with safety procedures.
- Complete required vehicle pickup and delivery documentation.
- Inspect tow equipment and assigned vehicles before use and report any maintenance or safety concerns.
- Maintain a clean and organized tow vehicle and equipment.
- Provide professional and courteous service when interacting with customers and outside vendors.
- Follow all applicable traffic laws, dealership safety procedures, and company policies.
Parts Department Responsibilities
- Receive, inspect, organize, and properly store incoming parts.
- Deliver parts to technicians and other dealership departments as needed.
- Pick up parts from outside vendors and suppliers.
- Assist with inventory organization and maintaining accurate parts locations.
- Assist with returning incorrect, damaged, or unused parts to vendors.
- Maintain an organized and clean parts area.
- Assist Parts and Service personnel with locating and transporting parts.
- Help load and unload parts shipments and other dealership materials.
- Perform other parts-related duties as assigned.
General Dealership Responsibilities
- Maintain a professional appearance and represent the dealership in a positive manner.
- Provide dependable support to the Service, Parts, Sales, and other dealership departments.
- Follow all dealership policies, procedures, and safety requirements.
- Complete required company, manufacturer, safety, and job-specific training.
- Maintain any licenses, certifications, or qualifications required to perform assigned duties.
- Report accidents, vehicle damage, customer concerns, or other incidents to management immediately.
- Perform other duties as assigned by management.
Qualifications
- Valid driver's license with a driving record acceptable to the dealership's insurance requirements.
- Ability to safely operate a tow truck and other dealership vehicles.
- Previous towing, automotive, dealership, parts, or service experience required.
- Ability to safely lift, move, load, and unload parts and equipment.
- Strong organizational and time-management skills.
- Ability to work independently with minimal supervision.
- Ability to communicate professionally with customers, employees, vendors, and management.
- Ability to follow written and verbal instructions.
- Dependable attendance and punctuality are required.
Benefits
- Competitive compensation package.
- Opportunity for professional growth and development.
- Supportive team environment.
- Employee discounts on vehicles and services.
About the Company
McSweeney Chrysler Dodge Jeep Ram is a reputable dealership located in Pell City, AL, committed to providing exceptional automotive sales and services. We pride ourselves on delivering excellent customer experiences and building lasting relationships within our community.