The Parts Specialist will communicate with customers and corporate headquarters, process parts orders, coordinate repairs and returns, and ensure parts are accurately picked, packed, documented, and shipped. Provide weekday and weekend on-call support for emergency parts needs, including responding to calls and coming into the office if required.

Parts Specialist

Pay: $25/hr
Position Type: Full-Time
Schedule: Monday - Friday 8 AM to 4:30 PM and one evening per week until 6:00 PM

Position Overview

We are seeking a detail-oriented and dependable Parts Specialist to manage incoming parts requests, orders, repairs, returns, and shipments. This position requires strong communication and follow-up skills, as well as the ability to work independently and prioritize tasks in a fast-paced environment.

 

The Parts Specialist will communicate with customers and corporate headquarters, process parts orders, coordinate repairs and returns, and ensure parts are accurately picked, packed, documented, and shipped. The role also includes weekday and weekend on-call support for emergency parts needs, as well as one evening per week of after-hours support.

What You’ll Do

As a Parts Specialist, you’ll be responsible for:

• Process incoming parts and retrofit offers/orders via email and phone
• Coordinate repairs and returns for parts, ensuring proper documentation and follow-up
• Monitor and follow up on outstanding offers and orders to ensure timely fulfillment
• Communicate with customers and corporate headquarters to clarify and complete all parts-related requests
• Provide weekday and weekend on-call support for emergency parts needs, including responding to calls and coming into the office if required
• Work one evening per week until 6:00 PM to support after-hours parts service requests
• Accurately pick, pack, and arrange shipment of parts using UPS, FedEx, or other delivery services when providing on-call support
• Maintain records and ensure an efficient workflow in parts processing

What We’re Looking For

• Strong attention to detail
• Excellent follow-up and communication skills
• Ability to multitask and prioritize in a fast-paced environment
• Team-oriented, yet capable of working independently
• Flexible and dependable, especially during on-call and emergency situations
• SAP experience is a plus, but not required
• Microsoft Office 365 knowledge is a plus, but not required

What We Offer

We offer competitive pay along with:

• Paid training
• Paid time off
• Company-paid long-term disability and life insurance
• 401(k) with company match
• Medical, dental, and vision coverage
• Voluntary life insurance
• Critical illness, accident, and hospital indemnity insurance
• Flexible work schedules
• Tuition reimbursement
• Supportive, family-oriented work environment

How to Apply:

Interested candidates may apply through one of the following channels:

• Online: Submit your application at ExpressPros.com/warwickri
• Phone: Call our office at 401-739-8460 to schedule an interview
• Email: Send your resume to

  WarwickRI@ExpressPros.com

#Warwick

PandoLogic. Keywords: Parts Associate, Location: Lincoln, RI - 02865