Are you organized, customer-focused, and thrive in a fast-paced environment? Penmac Staffing is looking for a Parts & Service Coordinator to join a successful team in West Plains. This role is the hub of our client company's sales and service operations, supporting customers, technicians, and inventory while keeping daily operations running smoothly.Key Responsibilities
- Answer incoming phone calls and assist customers with professionalism and efficiency.
- Respond promptly to customer and vendor emails.
- Open, update, and close service work orders as needed.
- Receive, inspect, and check in incoming parts shipments.
- Manage inventory levels and maintain accurate stock quantities.
- Order parts as needed to ensure timely service and minimize downtime.
- Coordinate parts availability with technicians and service personnel.
- Perform general administrative tasks supporting both the sales and service departments.
- Operate a forklift to unload shipping container trucks safely and efficiently.
- Maintain an organized and clean parts and service area.
Qualifications
- Previous administrative, service coordination, parts, or customer service experience preferred.
- Working knowledge of automotive/heavy machinery parts.
- Strong organizational and multitasking skills.
- Excellent verbal and written communication skills.
- Proficiency with Microsoft Office and computer-based inventory/work order systems.
- Forklift experience preferred or willingness to become certified.
- Ability to lift up to 50 pounds regularly.
- Detail-oriented with the ability to work independently and as part of a team.
Why Join Us?
- Stable, full-time position with consistent weekday hours
- Competitive pay based on experience
- Opportunity to work in a collaborative, team-oriented environment
- Growth potential within the company
Interested? Apply today through Penmac Staffing or call/text us at 417-275-9095 for more information. Be prepare for a phone screening conducted by our Virtual Recruiter, Penny.Penmac Staffing is an Equal Opportunity Employer.