Parts Manager

Implements aggressive marketing and sales promotions plans to increase parts department business for wholesale accounts and “self-service” retail customers Takes advantage of manufacturers' inventory co-op advertising as part of promotions Coordinates marketing and sales promotions with appropriate company personnel Establishes individual parts inventory levels and manages the inventory to achieve maximum turnover in accordance with established goals Monitors and adjusts inventory to minimize obsolescence of parts in inventory Ensures that all parts are tagged so that the dealership recovers credit from the factory Controls accounts receivables for parts department Monitors and maintains Parts Department GL schedules Monitors and approves Parts Department Audit Exceptions Ensures that the same high-quality level of service provided to outside customers is also provided to internal dealership customers. Works with the service manager and body shop manager to ensure a timely turnaround of parts needed for internal jobs Analyzes departmental operations and storage layout and revises as needed for maximum effectiveness of inventory control, staff efficiency and public display Directs parts delivery program to wholesale customers Maintains delivery vehicles for delivery program Directs shipping and receiving efforts to ensure timely processing of parts being received and parts being delivered Establishes and maintains a program to ensure customer satisfaction and loyalty Promptly follows up on customer concerns and complaints.