Parts Counterperson

Bill Dube Ford Toyota

  • Dover, New Hampshire
  • 30+ days ago

    Highlights

    As part of a fast-paced, team-oriented dealership, you will collaborate closely with service technicians, advisors, and customers to keep operations running efficiently. This position plays a critical role in supporting our service operations by ensuring technicians and customers have timely access to the correct parts.

    Numbers & Facts

    LocationDover, New Hampshire

    Description

    Join a Company That Treats Employees Like Family

    Bill Dube Ford Toyota is a third-generation, woman-owned and operated dealership that has been serving the Seacoast community for over 50 years. We are a family-run business that believes in creating a positive, supportive work environment where employees are valued and have opportunities to grow. Many of our team members have been with us for years — and we are looking for someone who wants a long-term career, not just a job.

    Want to work with not one but TWO of the most competitive brands selling and servicing America's most popular vehicles? Bill Dube Ford Toyota is seeking a Parts Counter Specialist to join our team! This position plays a critical role in supporting our service operations by ensuring technicians and customers have timely access to the correct parts.

    As part of a fast-paced, team-oriented dealership, you will collaborate closely with service technicians, advisors, and customers to keep operations running efficiently. This is an excellent opportunity for someone with parts experience or a motivated individual looking to build a long-term career in the automotive industry with a respected dealership. 

    Benefits

    • Health insurance
    • Dental and vision insurance
    • 401(k) with company match
    • Generous Profit Sharing program
    • Paid time off and holidays
    • Employee vehicle purchase program
    • Employee discount in service and parts
    • Employee appreciation events throughout the year
    • Opportunities for advancement
    • Supportive, family-oriented workplace

    What You’ll Do

    •  Accurately identify, source, and supply parts to service technicians to support efficient repair operations
    • Utilize dealership systems and manufacturer catalogs to research parts and process orders with precision
    • Process and bill parts to repair orders in a timely and accurate manner
    • Manage special-order parts, including tracking, communication, and follow-up with vendors and customers
    • Collaborate with technicians and team members to resolve parts-related inquiries and ensure customer satisfaction
    • Maintain organized inventory, including stocking, cycle counts, and proper storage of parts
    • Ensure timely parts availability to minimize service delays and support overall operational efficiency
    • Uphold a clean, safe, and well-organized parts department environment

    What We’re Looking For

    • Working knowledge of automotive parts and systems, or a strong willingness to learn and develop in the role
    • Excellent communication skills with a focus on delivering high-quality customer service
    • Strong attention to detail and accuracy in order processing and documentation
    • Self-motivated, dependable, and able to work independently as well as part of a team
    • Proficiency with computers and the ability to learn dealership management and parts systems
    • Effective organizational and multitasking skills in a fast-paced, deadline-driven environment
    • Professional attitude with a commitment to teamwork, accountability, and continuous improvement by
    • Strong organizational and multitasking skills
    • Dealership experience preferred, but not required
    • Valid drivers license with clean driving record 

    Physical Requirements:

    • Ability to lift, carry, push and/or pull up to 50lbs
    • Ability to stand and walk for up to 8 hours per day
    • Ability to bend, squat, climb or reach frequently throughout the day 
    • Ability to work in all weather conditions 

    Schedule

    • Full-time
    • Monday–Friday with some Saturday rotation
    • Closed Sundays

    About Bill Dube Ford Toyota

    • Woman-owned and operated
    • Third-generation family business
    • Over 50 years in the Seacoast community
    • Locally owned and community focused
    • Team-oriented culture

    If you are organized, detail-oriented, and want to work for a company where you are truly valued, we encourage you to apply.

    Apply today to join the Bill Dube team.

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