Parts Counterperson

Martin Management Group

  • Dayton, OH
  • 12 days ago

    Highlights

    Responsibilities: Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure the customer is exposed to the full product line. Martin Automotive Group is looking for a Parts Associate to join our team at our Dayton Chrysler Dodge Jeep Ram dealership.

    Numbers & Facts

    LocationDayton, OH

    Description

    Martin Automotive Group is looking for a Parts Associate to join our team at our Dayton Chrysler Dodge Jeep Ram dealership. If you are organized, enjoy working with different departments and customers, and are a team player, we want to talk to you!

    Responsibilities:

    • Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure the customer is exposed to the full product line.
    • Pull purchased parts from stock. If part is not in stock, determine availability and inform customer of expected date of arrival.
    • Answer telephone calls, providing price quotes and other information, capture customer name and phone numbers.
    • Set up orders for daily shipment, delivery or pick-up.
    • Verify "will-call" and "back-order" files weekly and return to vendors or stock those items not required.
    • Assist the parts to service counter parts sales associate as necessary.
    • Order parts not in stock as approved by the Parts Manager.
    • Notify the customer and the Service Department when the parts arrive.
    • Accept cash and credit payments. Keep cash register accurate.
    • Assist with organization and cleanliness of parts department.
    • Receive and stock incoming inventory. Verify receipts against purchase orders.
    • Assist with periodic inventory cycle counts as directed by supervisor.
    • Ensure merchandise displays are stocked, clean and appealing to customers.
    • Complete all training as directed by supervisor.
    • Follow policies and procedures as set forth in Employee Handbook.
    • Any other duties as assigned.

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