Parts Counter Salesperson

Castongia Tractor Fowler is looking for a Parts Counter Sales Person to help support our team and provide customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace and work cooperatively in a team environment.

About Us

Castongia Tractor is a family business with over 85 years of history in the equipment business in Northwest Indiana.  We strive to provide excellent customer service and quality products as well as provide a great work environment where our people can grow and thrive.

What We Offer

• Medical, Dental and Vision Insurance 
• Life Insurance
• 401K Retirement Savings Plan
• Paid Time Off
• Paid Holidays

Responsibilities

• Oversee the parts sales process from start to finish

• Communicate with customer on parts status

• Communicate with staff and customers in a friendly and professional manner.

• Be able to read and understand the parts catalog when looking up parts.

• Answers phone calls, providing price quotes and other information

• Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.

• Provides high level service to internal and external customers.

• Pulls and fills orders from stock

• Maintain a weekly bin checks to ensure accuracy of stock.

• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.

• Locates out-of-stock parts from outside source and submits an emergency order, if necessary.

• Make sure all internal requests for parts are billed on service repair order.

• Receives payment from retail customers or obtains credit authorization.

• Set up orders for daily shipment, delivery, or pick-up

Qualifications

• Have a High School Diploma or equivalent

• Strong Computer Skills

• Have experience with auto parts sales (preferred)

• Are able to work in a fast-paced work environment

• Have strong organizational and time management skills

• Ability to lift 50+ lbs

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.