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Parts Counter Representative

Express Employment Professionals - Shreveport

  • Shreveport, LA
  • 2 days ago
  • $18–$20 Per Hour

Highlights

This role is ideal for someone with previous parts sales experience who enjoys helping customers, managing inventory, and working in a fast-paced environment. The ideal candidate will have strong organizational skills, excellent customer service abilities, and a positive, team-oriented attitude.

Numbers & Facts

LocationShreveport, LA
Salary$18–$20 Per Hour

Description

Parts Counter Representative

Location: Shreveport, LA

Pay: $18.00–$20.00 per hour (DOE)

Schedule: Monday–Friday | 8:00 AM–5:00 PM

Benefits: Comprehensive benefits package available

Job Summary

We are seeking a dependable, customer-focused Parts Counter Representative to join our team in Shreveport. This role is ideal for someone with previous parts sales experience who enjoys helping customers, managing inventory, and working in a fast-paced environment. The ideal candidate will have strong organizational skills, excellent customer service abilities, and a positive, team-oriented attitude.

Responsibilities

  • Greet walk-in customers promptly and provide outstanding customer service.
  • Process walk-in, phone, and email parts inquiries in a timely and professional manner.
  • Prepare accurate parts and service quotes for customers.
  • Assist the sales team with parts pricing, availability, and ordering.
  • Help customers and technicians identify the correct replacement parts.
  • Receive, stock, label, and organize inventory.
  • Maintain clean, organized parts rooms, warehouse areas, and showroom displays.
  • Perform regular cycle counts and assist with annual physical inventory.
  • Coordinate manufacturer warranty claims and parts returns.
  • Load and unload delivery trucks as needed.
  • Process sales transactions, including cash, check, and credit card payments.
  • Ensure inventory accuracy and maintain an organized work environment.

Qualifications

  • Previous parts counter or parts sales experience required.
  • High school diploma or equivalent.
  • Excellent customer service and communication skills.
  • Strong attention to detail and organizational skills.
  • Comfortable using computers for data entry and Microsoft Office applications.
  • Ability to work independently while contributing as part of a team.
  • Positive attitude and strong work ethic.
  • Ability to stand, walk, bend, and work in warehouse, shop, and outdoor environments throughout the year.
  • Ability to lift up to 75 pounds.
  • Forklift experience or the ability to safely operate a forklift.

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