Parts Counter/Future Parts Manager

North American Truck & Trailer, Inc.

  • Sioux City, IA
  • 30+ days ago

    Highlights

    This position is responsible for assisting customers and technicians with parts needs, maintaining inventory accuracy, and delivering excellent customer service in a fast-paced diesel environment. We are seeking a motivated and organized Parts Counter Professional with the potential to grow into a Parts Manager role.

    Numbers & Facts

    LocationSioux City, IA

    Description

    Parts Counter / Future Parts Manager

    Position Summary

    We are seeking a motivated and organized Parts Counter Professional with the potential to grow into a Parts Manager role. This position is responsible for assisting customers and technicians with parts needs, maintaining inventory accuracy, and delivering excellent customer service in a fast-paced diesel environment.

    The ideal candidate is dependable, detail-oriented, and eager to develop leadership skills for future advancement opportunities.

    Essential Responsibilities

    • Assist customers and service technicians with locating and ordering parts
    • Process parts sales, invoices, returns, and warranty claims
    • Maintain accurate inventory counts and stock organization
    • Receive, label, and stock incoming parts shipments
    • Communicate with vendors and suppliers regarding orders and availability
    • Ensure parts department cleanliness and organization
    • Monitor inventory levels and assist with inventory control procedures
    • Provide outstanding customer service both in person and over the phone
    • Assist with training and mentoring team members as responsibilities grow
    • Support daily operations and eventually help oversee department performance and profitability

    Qualifications

    • Previous automotive, diesel, or heavy-duty truck parts experience preferred
    • Strong customer service and communication skills
    • Basic computer and inventory system knowledge
    • Ability to multitask in a fast-paced environment
    • Strong organizational and problem-solving abilities
    • Leadership potential and willingness to grow into management responsibilities
    • Valid driver’s license preferred

    Preferred Skills

    • Knowledge of diesel truck parts and components
    • Experience with parts lookup systems and inventory software
    • Ability to work independently and as part of a team
    • Sales and upselling experience is a plus

    Benefits

    • Competitive pay based on experience
    • Opportunities for advancement into management
    • Health benefits and paid time off
    • Ongoing training and career development
    • Supportive team environment

    We are looking for someone who wants to build a long-term career and grow with our company.

    Email resumes to

    cheryl.rierson@nattinc.com




    #hc246441

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