Parts Counter Associate
Riverton Acura is looking for a Parts Counter Associate to join our fixed operations team. This role is all about people: greeting guests with a smile, helping them find exactly what they need, and making every interaction at the counter reflect the premium experience Acura owners expect. You'll also support our wholesale accounts, so a customer-first mindset that carries over to business partners is key. This is a great opportunity for someone who thrives in a fast-paced, team-oriented environment.
- Greet and assist walk-in retail guests and internal technicians at the parts counter, providing friendly, knowledgeable, and efficient service
- Look up parts by VIN and part number, and source parts through Acura/American Honda parts systems and outside vendors when needed
- Bring that same customer-first approach to our wholesale accounts by processing orders, quoting pricing, and ensuring accurate, on-time fulfillment
- Build and maintain strong relationships with retail and wholesale customers to earn repeat business
- Pull, stage, and prepare orders for delivery or pickup
- Maintain accurate inventory records, including receiving, stocking, and cycle counts
- Collaborate closely with the service department, technicians, and fellow parts team members to keep operations running smoothly
- Follow up on back orders, special orders, and returns
What We're Looking For
- Excellent customer service skills: friendly, responsive, and detail-oriented
- A strong, positive team player who communicates well and pitches in wherever needed
- Open to candidates at any experience level; prior dealership parts counter or wholesale experience is a plus
- Experience with Acura/Honda parts systems or Dealertrack is a plus
- Comfortable using computer systems for parts lookup, ordering, and inventory
- Ability to multitask in a fast-paced counter environment
- Reliable, punctual, and able to work a full-time schedule including rotating Saturdays
- Valid driver's license with a clean driving record
Schedule
Full-time position with rotating Saturday shifts.
A career, not a job. We invest in our people with paid Acura factory training and real opportunities to grow, whether that's advancing within the parts department or moving into our technician apprentice program.
Treated like a person, not a number. We're a locally owned, family-oriented dealership. You'll know your managers, and they'll know you.
Benefits that take care of you and your family:
- Medical, dental, and vision insurance
- Supplemental insurance
- 401(k)
- Paid time off
- Paid holidays, including Christmas Eve
- Employee discounts on vehicles, parts, and labor