The Parts Counter Associate is responsible to sell parts to all customers, over the counter, through the shop, or on the phone.\n \nAssist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner \nInform customers of companion part requirements while ensuring the customer is exposed to the full product line \nAnswer incoming phone calls and counter inquiries, providing price quotes and other information as needed \nInform customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line \nReview body shop estimate to be sure the parts that are ordered are correct and all pricing is in line with the estimate when applicable \nPull and fill orders from stock \nNotify parts manager of out-of-stock parts or shop materials that need immediate attention \nNotify all necessary parties when special ordered parts have been received \nPull orders and ensure sure all parts are tagged with customer names and job number \nFollow department policy and instructions on the special ordering of parts, plus S.O. aging \nFollow up on back-ordered parts and replenishes assigned inventory daily \nMaintain a prompt, efficient and timely flow of paperwork \nMakes sure all internal requests for parts are billed on service repair order \nVerifiy will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required \nReceive payment from retail customers or obtain credit authorization \nAssist outside sales representatives with their orders \nExcellent communication and customer service skills, and able to maintain a professional image and demeanor \nAbility to multi-task in a fast paced environment \nStrong computer & phone skills is required (Internet, MS Outlook) \nProficient in CDK is a plus! \nDegree in automotive technology or military equivalent experience \nBi-lingual is always a plus! \nMust be at least eighteen years of age \nMust have a valid Driver\u2019s License \nMust be able to pass pre-employment screen (background and drug test)\n \nCompany Benefits: \nPay and Recognition:\n \nWeekly pay \nPaid holidays & paid time off \nPaid training \nStock Awards (select management and front-line team members eligible)\n \nInsurance / Retirement:\n \nInsurance: medical, vision, dental, accident, critical illness and hospital indemnity plans \nUp to 12 weeks paid pregnancy leave (disability leave) \nPaid Parental Leave \nHealth savings \nFlex spending accounts (tax-free) \nShort-term and Long-term disability plans \nLife Insurance (Whole Life and Term) \n401k with company match \nPet Insurance\n \nLearning, Tuition Assistance and Career Development:\n \nDigital career path tool to assist with career development \nContinuous training through Asbury's Internal Learning Management System\n \nProfessional growth and development opportunities. Additional advantages:\n \nTechnician Student loan relief resources \nEmployee assistance program \nEmployee discounts on parts and service repairs \nScholarship awards \nOpportunities to join our community service initiatives, which includes paid volunteer hours \nEmployee referral program with bonus opportunities\n \nINDOTHER