The parts counter person job duties include but are not limited to:
- Greet customers at the parts counter and assist them in identifying and purchasing the correct parts for their string trimmers, mower and other small engine equipment.
- Utilize computerized inventory systems to look up part numbers, check stock levels, and place orders for parts not in inventory.
- Process transactions, including sales and returns, accurately handling cash, credit, and other forms of payment.
- Maintain the parts counter area, ensuring it is clean, organized, and well-stocked with necessary supplies and parts.
- Receive, unpack, and store incoming parts shipments, verifying quantities and cataloging items in the inventory system.
- Coordinate with the service department to provide parts needed for repairs and maintenance, ensuring timely delivery to maintain workflow.
- Prepare and ship out parts to customers or other locations, following proper packaging and shipping procedures to prevent damage.
- Conduct periodic inventory audits to verify stock levels, identify discrepancies, and adjust inventory records as necessary.