Parts Counter Advisor | Hourly - Tonkin Hillsboro Chrysler Jeep Dodge Ram

Looking for a stable career with a growing dealership that values customer service, teamwork, and advancement opportunities? Join the team at Tonkin Chrysler Dodge Jeep Ram as a Parts Counter Advisor and help keep our customers and technicians moving by delivering exceptional parts support and service.

Role Overview

The Parts Counter Advisor serves as a key connection between our Parts Department, Service Department, and retail customers. In this role, you'll assist technicians and customers in identifying, sourcing, and ordering automotive parts while delivering outstanding customer service. If you're organized, detail-oriented, and enjoy working in a fast-paced dealership environment, we'd love to hear from you.

Why Join Tonkin CDJR?

At Tonkin CDJR, we're committed to creating a workplace where employees can build rewarding, long-term careers. You'll work alongside experienced automotive professionals, receive ongoing training, and have opportunities for growth within one of the region's most respected dealership groups.

What We Offer:

• Supportive team environment

• Career advancement opportunities

• Ongoing manufacturer and dealership training

• Consistent, full-time schedule

• Modern dealership facilities

• Established customer base and strong service traffic

Parts Counter Advisor Job Responsibilities

• Assist technicians and customers in identifying and purchasing the correct parts and accessories.

• Fulfill internal parts requests promptly to support efficient shop operations.

• Answer incoming phone calls and respond to parts inquiries professionally.

• Research part numbers and availability using manufacturer catalogs and dealership systems.

• Process parts orders, invoices, and transactions accurately.

• Maintain organized inventory and assist with stocking and inventory control.

• Coordinate special orders and communicate updates to customers and service staff.

• Build positive relationships with customers, vendors, and coworkers.

• Follow dealership policies and procedures regarding parts handling and sales.

Parts Counter Advisor Benefits and Compensation

In addition to competitive pay, our benefits are designed to support you and your family…

• Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
• Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
• A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family.
• 401(k) with Company Match
• Generous Paid Time Off that begins accruing from Day 1
• Exclusive employee pricing for you and your family on parts, service, and vehicles