Parts Coordinator Role Definition:
Generate Aftermarket bookings through sales of spare parts. Responsibilities: - Responsible for responding to direct and buy/resale client requests for quotation of proprietary and non-proprietary parts as follows:
- provide initial diagnosis and response.
- generate proposals as required.
- execution (order entry, purchasing, scheduling, and invoicing) of order.
- Support Business Development Managers, and Representatives in quotation and execution (order entry, purchasing, scheduling, and invoicing) of orders for proprietary and non-proprietary parts. Facilitate communications between Business Development Managers, Representatives and Customers.
- Assist in promotion and marketing of proprietary and non-proprietary parts as assigned by the Vice President of Sales and Marketing
- database development and follow-up
- development/maintenance of price lists/manuals
- development of promotional tools
Success Criteria: - Customer focus / service mindset; alert to customer needs; urgent, responsive.
- Problem solving skills; ability to assess customer problems and propose solutions that improve customer profitability.
- Active listener
- Effective communicator
- Strong negotiation skills with both customers and vendors
- Strong organizational skills
- Able to work in a cross-functional team environment.
- Able to handle high volume, multiple tasks.
Minimum Qualifications: - Fundamental understanding of cooling tower performance, operation, and applications; general mechanical aptitude.
- Ability to use Microsoft Office products including Excel, Work, PowerPoint, Access, and JobScope.
Optional but Preferred Qualifications: - Experience in Proposal / Project Management and/or product engineering
Evapco’s Summary of Pay & Benefits:
- Medical, Vision, & Dental Insurance
- Employee Stock Ownership Program – we are an employee-owned company
- Profit Sharing Bonus – which is paid twice per year
- (k)larity Plan - Voluntary Employee Retirement Savings Plan
- Paid Holidays
- Paid Vacation
- Paid Maternity and Paternity Leave
- Bereavement Pay
- Company Paid Basic Life Insurance equivalent to base salary, with option for Supplemental Life election
- Paid Sick Leave
- Long Term Disability
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